Impactful Workers' Comp Eligibility Case Manager

DXC Technology Company; Queensland; Presencial; AUD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

DXC University

Flexible leave options

Paid parental leave

Novated leasing

Discounted health insurance

Descripción de la vacante

DXC Technology Company in Queensland seeks an Eligibility Case Manager to assess and determine workers’ compensation claims within a self-insured environment. You will review eligibility, perform initial PIAWE calculations, and coordinate transition of accepted claims to Case Managers for ongoing management.

This role requires 3–5 years of workers’ compensation experience, strong analytical skills, and clear communication with stakeholders.

Formación

• Minimum 3–5 years of workers’ compensation case management experience.
• Experience assessing eligibility and liability in line with legislation.
• Experience reviewing and approving PIAWE and weekly compensation calculations.
• Ability to work in a multidisciplinary team including payroll and legal advisors.

Responsabilidades

• Assess new workers' compensation claims to determine eligibility in accordance with state legislation and self-insurer guidelines.
• Conduct investigations into claims, gather evidence, review medical reports, and consult stakeholders.
• Review and approve initial PIAWE and weekly compensation calculations.
• Coordinate transition of accepted claims to ongoing Case Managers with all relevant information.
• Liaise with payroll to verify earnings data and ensure accuracy in payments.
• Provide timely responses to inquiries regarding eligibility and claim status.
• Communicate claim decisions to injured workers, employers and stakeholders.
• Deliver high-quality service ensuring trust and transparency.
• Ensure compliance with workers' compensation legislation and policy.
• Maintain accurate claims data and documentation in Assure.
• Identify risks and contribute to mitigation strategies.
• Collaborate with internal and external stakeholders to ensure seamless service delivery.

Conocimientos

Analytical thinking

Attention to detail

Communication

Interpersonal skills

Time management

MS Office

Educación

Health or business-related certification

Herramientas

Microsoft Office Suite

Descripción del empleo

DXC Technology Company in Queensland seeks an Eligibility Case Manager to assess and determine workers’ compensation claims within a self-insured environment. You will review eligibility, perform initial PIAWE calculations, and coordinate transition of accepted claims to Case Managers for ongoing management.

This role requires 3–5 years of workers’ compensation experience, strong analytical skills, and clear communication with stakeholders.