Impactful Warehouse Sorting & Merchandise Lead

UnitingCare Children, Young People and Families; Sunshine Coast Regional; On-site; AUD 92,299,000 - 103,320,000; Full time

Benefits offered by this job

NFP Salary Packaging

Staff Discounts

Recognition and rewards platform

12 weeks paid parental leave

Diversity and inclusive leave

Career development opportunities

Flexible work arrangements

Inclusive team culture

UnitingCare family

Job summary

Lifeline Queensland, part of UnitingCare, seeks a Sorting, Production and Merchandise Clearance Supervisor for the Sunshine Coast warehouse to drive end-to-end processing from sorting to clearance. You will lead the Sorter team and collaborate with store teams to meet financial targets while improving efficiency and profitability.

The role focuses on stock flow, production workflows and merchandising strategies, with a strong emphasis on safety and stakeholder engagement within a not-for-profit

Qualifications

• Demonstrated experience supervising staff and volunteers in a retail, warehouse, or logistics environment.
• Strong understanding of warehouse operations, including stock flow, inventory management, and production workflows.
• Experience in retail operations, including merchandising, pricing, and monitoring sales performance.

Responsibilities

• Lead and coordinate all aspects of the sorting, production, and merchandise clearance operations, ensuring integration and efficiency across the end-to-end process from receipt of goods to clearance.
• Provide formal leadership to the Sorter team and building productive relationships with store teams including staff and volunteers, assisting in achievement of financial targets.
• Monitor industry trends and best practice in retail and warehouse management, applying relevant learnings to the local context.
• In consultation with the Business Manager, identify and implement strategies to maximise profitability, including stock management, pricing, merchandising, and promotional activities.
• Take accountability for contributing to achieving budgeted revenue and expense targets for the warehouse and clearance program, including monitoring and reporting on financial performance.
• Produce and update rosters, adjusting tasks based on daily workflow requirements.
• Analyse business performance data to identify trends, risks, and opportunities for improvement, and provide recommendations to the Business Manager.
• Oversee the management of GST delivery, daily fulfilment of shop orders, and ensure accurate and timely reporting of operational data.
• Represent the warehouse and Clearance Function in organisational meetings, projects, and initiatives as required.
• Provide coaching and support to team members in the Warehouse and stores to foster engagement, accountability and cross unit collaboration.
• Ensure compliance with organisational safety standards and promote a culture of safety.

Skills

supervising staff & volunteers

warehouse operations

stock flow

inventory management

retail operations

merchandising & pricing

stakeholder engagement

Education

Retail/Warehousing/Logistics or Business qualification

Job description

Lifeline Queensland, part of UnitingCare, seeks a Sorting, Production and Merchandise Clearance Supervisor for the Sunshine Coast warehouse to drive end-to-end processing from sorting to clearance. You will lead the Sorter team and collaborate with store teams to meet financial targets while improving efficiency and profitability.

The role focuses on stock flow, production workflows and merchandising strategies, with a strong emphasis on safety and stakeholder engagement within a not-for-profit