Impactful Justice Services Team Lead

Department of Justice; Melbourne; On-site; AUD 81,000 - 99,000; Full time

Benefits offered by this job

Superannuation

Job summary

Department of Justice in Victoria is seeking an experienced Justice Officer Team Leader to supervise staff across service centres. You will lead daily administrative support and customer service, coach your team, plan work, manage resources and ensure accurate records and reports while delivering high quality outcomes for the community.

The role requires a current Victorian driver’s licence, strong computer skills and solid knowledge of relevant laws and procedures.

Qualifications

• current Victorian driver's licence
• strong computer skills
• understanding of relevant laws, policies and work procedures
• ability to lead people, plan work and solve problems
• experience leading a team delivering different services is advantageous

Responsibilities

• lead staff who provide daily administrative support and customer service across justice service centres
• help your team work well, solve problems and keep services running smoothly
• provide clear leadership and coach staff to build their skills and confidence
• plan daily work, manage staff resources and help your team meet service needs
• oversee accurate records, reports, office tasks and vehicle fleet management
• deliver helpful customer service and resolve complex issues from clients and staff
• improve work processes and support justice programs across the region

Job description

Department of Justice in Victoria is seeking an experienced Justice Officer Team Leader to supervise staff across service centres. You will lead daily administrative support and customer service, coach your team, plan work, manage resources and ensure accurate records and reports while delivering high quality outcomes for the community.

The role requires a current Victorian driver’s licence, strong computer skills and solid knowledge of relevant laws and procedures.