Justice Officer Team Leader

Department of Justice and Community Safety VIC; Melbourne; On-site; AUD 81,000 - 99,000; Full time

Job summary

Department of Justice and Community Safety VIC – Ringwood is seeking a justice officer team leader to guide staff who provide daily administrative support and customer service across justice service centres.

You will lead, plan and ensure accurate records, reports and service delivery while coaching teams and resolving issues. This full-time role requires a Victorian driver’s licence and solid computer skills.

Qualifications

• You must hold a current Victorian driver's licence.
• Strong computer skills and understanding of relevant laws and policies.
• Experience leading a team delivering different services is an advantage.

Responsibilities

• Provide clear leadership and coach staff to build skills and confidence.
• Plan daily work, manage staff resources and meet service needs.
• Oversee accurate records, reports, office tasks and vehicle fleet management.
• Deliver helpful customer service and resolve complex issues from clients and staff.
• Improve work processes and support justice programs across the region.

Skills

strong leadership

clear communication

sound judgement

inclusion commitment

Job description

Department of Justice and Community Safety VIC – Ringwood VIC

• Lead a team that keeps vital justice services running smoothly.
• Support staff to deliver helpful, accurate and timely service to the community.
• Build your leadership skills while solving real problems each day.
• Enjoy meaningful work that supports justice services across the south of Victoria.
• Ongoing, full-time role earning $81,496 - $98,955 per year, plus super.

What you will do

As a justice officer team leader, you will lead staff who provide daily administrative support and customer service across justice service centres.

You will help your team work well, solve problems and keep services running smoothly.

You will:

• provide clear leadership and coach staff to build their skills and confidence
• plan daily work, manage staff resources and help your team meet service needs
• oversee accurate records, reports, office tasks and vehicle fleet management
• deliver helpful customer service and resolve complex issues from clients and staff
• improve work processes and support justice programs across the region.

About you

You must hold a current Victorian driver's licence. You should also have strong computer skills and a good understanding of relevant laws, policies and work procedures.

You will bring a practical approach to leading people, planning work and solving problems. Experience leading a team that delivers different services would be an advantage.

You should also have:

• strong leadership skills to guide staff, give feedback and help others grow
• clear communication skills to explain information and resolve difficult issues
• sound judgement to solve problems and make decisions using relevant rules and guidance
• a commitment to inclusion and the ability to support people from diverse backgrounds.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Chelsea Broadbent at ***************@justice.vic.gov.au.

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

IMPORTANT INFORMATION:

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.