Justice Officer Team Leader

Department of Justice; Melbourne; On-site; AUD 81,000 - 99,000; Full time

Benefits offered by this job

Superannuation

Job summary

Department of Justice in Victoria is seeking an experienced Justice Officer Team Leader to supervise staff across service centres. You will lead daily administrative support and customer service, coach your team, plan work, manage resources and ensure accurate records and reports while delivering high quality outcomes for the community.

The role requires a current Victorian driver’s licence, strong computer skills and solid knowledge of relevant laws and procedures.

Qualifications

• current Victorian driver's licence
• strong computer skills
• understanding of relevant laws, policies and work procedures
• ability to lead people, plan work and solve problems
• experience leading a team delivering different services is advantageous

Responsibilities

• lead staff who provide daily administrative support and customer service across justice service centres
• help your team work well, solve problems and keep services running smoothly
• provide clear leadership and coach staff to build their skills and confidence
• plan daily work, manage staff resources and help your team meet service needs
• oversee accurate records, reports, office tasks and vehicle fleet management
• deliver helpful customer service and resolve complex issues from clients and staff
• improve work processes and support justice programs across the region

Job description

• Lead a team that keeps vital justice services running smoothly.
• Support staff to deliver helpful, accurate and timely service to the community.
• Build your leadership skills while solving real problems each day.
• Enjoy meaningful work that supports justice services across the south of Victoria.
• Ongoing, full-time role earning $81,496 - $98,955 per year, plus super.

What you will do

As a justice officer team leader, you will lead staff who provide daily administrative support and customer service across justice service centres.

You will help your team work well, solve problems and keep services running smoothly.

You will:

• provide clear leadership and coach staff to build their skills and confidence
• plan daily work, manage staff resources and help your team meet service needs
• oversee accurate records, reports, office tasks and vehicle fleet management
• deliver helpful customer service and resolve complex issues from clients and staff
• improve work processes and support justice programs across the region.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

About you

You must hold a current Victorian driver's licence. You should also have strong computer skills and a good understanding of relevant laws, policies and work procedures.

You will bring a practical approach to leading people, planning work and solving problems. Experience leading a team that delivers different services would be an advantage.

You should also have:

• strong leadership skills to guide staff, give feedback and help others grow
• clear communication skills to explain information and resolve difficult issues
• sound judgement to solve problems and make decisions using relevant rules and guidance
• a commitment to inclusion and the ability to support people from diverse backgrounds.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Chelsea Broadbent at ***************@justice.vic.gov.au.

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

IMPORTANT INFORMATION:

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.