Impactful Family Case Manager - Flexible, Community-Focused

Woden Community Service Inc; Australian Capital Territory; Presencial; AUD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Woden Community Service (WCS) is seeking a passionate Family Case Manager to join the Children, Youth and Family Services team in the ACT. You will provide flexible, person-centred case management and early intervention support to vulnerable children, young people and families facing complex challenges.

In this role, you will conduct assessments, coordinate referrals and advocate for service users, while maintaining case notes and reporting requirements.

Formación

• Experience supporting children, young people and families through case work, outreach and case management.
• Strong understanding of person-centred practice and strengths-based approaches.
• Excellent communication, relationship-building and stakeholder engagement skills.
• Experience completing assessments, referrals, case notes and client documentation.
• Understanding of professional boundaries, privacy and confidentiality.
• Qualifications in Social Work, Community Services or a related field, or equivalent experience (desirable).

Responsabilidades

• Provide case management, advocacy and practical support to children, young people and families.
• Build strong relationships and support service users to achieve their goals.
• Conduct assessments, referrals and service coordination.
• Work collaboratively with government and community service providers.
• Maintain accurate case notes and reporting requirements.
• Contribute to the development of early intervention and community-based programs.

Conocimientos

Case management

Outreach

Communication

Stakeholder engagement

Trauma-informed practice

Privacy & confidentiality

Educación

Social Work degree

Descripción del empleo

Woden Community Service (WCS) is seeking a passionate Family Case Manager to join the Children, Youth and Family Services team in the ACT. You will provide flexible, person-centred case management and early intervention support to vulnerable children, young people and families facing complex challenges.

In this role, you will conduct assessments, coordinate referrals and advocate for service users, while maintaining case notes and reporting requirements.