Impactful Admin & Safeguarding Officer (NDIS)

Randstad Pty; Sydney; On-site; AUD 50,000 - 71,000; Full time

Job summary

Federal Government Agency in Parramatta, Western Sydney, is seeking an organised Administration Safeguarding Officer (APS4) to support safeguarding for NDIS participants. The role delivers operational and administrative tasks, manages intake workflows, triages complex queries, and provides timely, accurate advice while balancing participant safeguarding with program sustainability.

The position is full-time, Monday to Friday, 8:30am–5pm, offering an hourly rate of $43.82 plus superannuation.

Qualifications

• Experience in administration and governance processes.
• Ability to interpret legislation, policy and procedures.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Knowledge of databases and administrative systems.

Responsibilities

• Triage and coordinate safeguarding advice requests.
• Monitor advice requests, maintain logs and records.
• Coordinate meetings and manage stakeholder correspondence.
• Review records and analyse data to support recommendations.
• Identify bottlenecks and support safeguarding framework improvements.

Skills

Administration

Time management

Communication

Collaboration

MS Office

Tools

Microsoft Office

Job description

Federal Government Agency in Parramatta, Western Sydney, is seeking an organised Administration Safeguarding Officer (APS4) to support safeguarding for NDIS participants. The role delivers operational and administrative tasks, manages intake workflows, triages complex queries, and provides timely, accurate advice while balancing participant safeguarding with program sustainability.

The position is full-time, Monday to Friday, 8:30am–5pm, offering an hourly rate of $43.82 plus superannuation.