Impactful Admin Officer (Part-Time) – Front Desk & Records

Western Health; Melbourne; On-site; AUD 60,000 - 70,000; Part time

Job summary

Western Health is seeking an Administration Officer for Drug Health Services in Melbourne. The role supports front‑of‑house reception, medical records, and daily administration across inpatient and outpatient services.

You will work under the Practice Manager to refine systems and maintain efficient operations. The position requires medical administrative experience, high computer literacy, and strong organisational skills to deliver confidential, customer‑centred service across multiple sites.

Qualifications

• Medical administrative experience essential.
• Strong customer service orientation and communication skills.
• High level of computer literacy across standard systems.
• Effective time management and ability to prioritise.
• Willingness to support team members and adapt to changing priorities.

Responsibilities

• Provide front‑of‑house reception and patient-facing support.
• Manage daily administrative duties for Drug Health Services across sites.
• Handle records, file management, and general data entry with accuracy.
• Support site facilities, billing, invoicing, and finance tasks as required.
• Contribute to efficient, confidential operations and compliant workflows.

Skills

Medical administrative experience

Advanced computer literacy

Customer service

Time management

Team support

Job description

Western Health is seeking an Administration Officer for Drug Health Services in Melbourne. The role supports front‑of‑house reception, medical records, and daily administration across inpatient and outpatient services.

You will work under the Practice Manager to refine systems and maintain efficient operations. The position requires medical administrative experience, high computer literacy, and strong organisational skills to deliver confidential, customer‑centred service across multiple sites.