Impact Lead: Student Engagement & Operations

Professional; Canberra; On-site; AUD 142,000 - 148,000; Full time

Job summary

Australian National University in Canberra is seeking a Manager, Student Engagement and Operations to lead ANU One's student engagement and operational functions, ensuring efficient delivery of pathway programs and services.

Reporting to the Business Manager, ANU One, you will lead a team, develop and implement strategies, policies and systems, and provide high‑level advice on compliance, risk and service delivery to internal and external partners.

Qualifications

• Experience leading complex operational or service delivery functions.
• Knowledge of higher education environment is a plus.
• Strong policy and process implementation skills.

Responsibilities

• Lead ANU One's student engagement and operational functions.
• Develop and implement operational strategies, policies and systems.
• Provide high-level advice on compliance, risk and service delivery to stakeholders.
• Represent ANU One across the University and external partners.

Job description

Australian National University in Canberra is seeking a Manager, Student Engagement and Operations to lead ANU One's student engagement and operational functions, ensuring efficient delivery of pathway programs and services.

Reporting to the Business Manager, ANU One, you will lead a team, develop and implement strategies, policies and systems, and provide high‑level advice on compliance, risk and service delivery to internal and external partners.