Fast-Paced FMCG Customer Service Officer (Immediate Start)

Bleo Corp Pty Ltd; Gold Coast City; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Ample street parking

Job summary

Yeerongpilly People2People AU SF is seeking a proactive Customer Service Officer for an immediate 6-8 week assignment in Inner South Brisbane. You will handle high volumes of enquiries and order processing, delivering friendly, accurate service in a fast-paced FMCG environment.

Mon-Fri, 7:00am-3:00pm, 36.81 per hour plus Super, with ample street parking. This temporary position offers potential extension and a supportive team culture through the recruitment agencies.

Qualifications

• Previous customer service experience in a busy environment.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• A professional and confident phone manner.
• High computer literacy and the ability to learn new systems quickly.
• The ability to multitask and prioritise effectively in a fast-paced environment.
• Experience using Dynamics 365 (highly advantageous).
• FMCG industry experience (highly regarded but not essential).

Responsibilities

• Processing customer orders via phone, email, and live chat.
• Managing returns, exchanges, and customer enquiries.
• Ensuring accurate data entry and order processing.
• Making outbound calls to confirm order details and customer information.
• Maintaining and updating customer records.
• Building strong relationships with customers and internal stakeholders.
• Working collaboratively with the wider team to meet service and performance targets.

Skills

Customer service

Communication

Attention to detail

MS Dynamics 365

Multitasking

Tools

Dynamics 365

Job description

Yeerongpilly People2People AU SF is seeking a proactive Customer Service Officer for an immediate 6-8 week assignment in Inner South Brisbane. You will handle high volumes of enquiries and order processing, delivering friendly, accurate service in a fast-paced FMCG environment.

Mon-Fri, 7:00am-3:00pm, 36.81 per hour plus Super, with ample street parking. This temporary position offers potential extension and a supportive team culture through the recruitment agencies.