Imaging Front Desk & Patient Concierge

Lumus Imaging; Sydney; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Benefits platform

Fitness Passport

Corporate health insurance discounts

Career growth and development

Confidential health and well-being

Job summary

Lumus Imaging is seeking a friendly, organized receptionist to be the first point of contact for patients, referrers and hospital staff at our Sydney location. You will manage arrivals, schedule appointments across imaging modalities and support smooth patient flow in a fast-paced environment.

Join a team of radiographers, sonographers and nurses, with opportunities for ongoing training and development within our national network.

Qualifications

• Experience in reception or customer service.
• Strong communication and people skills.
• Proficiency with computer systems.

Responsibilities

• Welcoming patients and managing arrivals with warmth and efficiency
• Scheduling and confirming appointments across imaging modalities
• Coordinating inpatient bookings with hospital wards and clinical teams
• Processing Medicare, DVA, private and hospital billing accurately
• Handling phone and email enquiries from patients and referrers
• Maintaining accurate patient records and supporting smooth patient flow
• Working closely with clinical staff to keep shifts running seamlessly

Skills

Customer service

Job description

Lumus Imaging is seeking a friendly, organized receptionist to be the first point of contact for patients, referrers and hospital staff at our Sydney location. You will manage arrivals, schedule appointments across imaging modalities and support smooth patient flow in a fast-paced environment.

Join a team of radiographers, sonographers and nurses, with opportunities for ongoing training and development within our national network.