ICT Systems Analyst

Roadking Chassis Pty Ltd; Melbourne; On-site; AUD 70,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Collaborative environment

Professional development

Job summary

Roadking Chassis Pty Ltd, an Australian manufacturer of caravan chassis and trailers, is seeking a Systems Analyst to optimise ERP and business systems. You will collaborate with internal stakeholders across Product Management, Engineering and Manufacturing to identify opportunities for system enhancements and ensure seamless integration of business processes.

Key duties include evaluating ICT systems for orders, production planning, procurement and inventory; developing functional

Qualifications

• Bachelor degree in Information Systems, Computer Science, Business Admin or related field.
• At least one year experience as a Systems Analyst, preferably in manufacturing.
• Proficiency in IT service management and workflow automation.
• Strong SQL and Python skills for reporting and automation.
• Experience with e-commerce platforms and online sales channels.
• Intermediate/advanced Microsoft products knowledge (Excel, Power BI, SharePoint).
• Familiar with API integrations and warehouse scanning solutions.
• Experience with MYOB and monday.com and end-to-end business processes.
• Strong analytical, problem-solving and stakeholder management skills.
• Excellent communication and ability to work across technical and non-technical teams.

Responsibilities

• Evaluate ICT systems for order processing, production planning, procurement, inventory and admin.
• Analyse information flow from orders to delivery to identify inefficiencies.
• Collaborate with Eng, Manufacturing, Warehouse, Sales and Management to gather requirements.
• Investigate ERP functionality (MYOB, monday.com) and propose enhancements.
• Develop functional specifications for system enhancements and configurations.
• Map workflows and identify information gaps to improve functionality.
• Define integration requirements across order management, planning, inventory and finance.
• Improve warehouse stock-tracking and barcode integration capabilities.
• Coordinate with developers and external providers to implement changes.
• Design tests and conduct user acceptance to ensure reliable modifications.
• Create documentation, manuals and training materials for staff.

Skills

Analytical thinking

Stakeholder management

Communication skills

Problem solving

Attention to detail

Education

Bachelor's degree in Information Systems or related field

Tools

SQL

Python

MYOB

monday.com

Power BI

SharePoint

Job description

About the Company

Established in 2008, Roadking Chassis Pty Ltd is an Australian manufacturer specialising in the design and production of high-quality caravan chassis, custom trailers and associated components.

Based in Campbellfield, Victoria, the company operates two manufacturing facilities. Our product range includes on-road and off-road caravan chassis, custom-built trailers, toy haulers, suspension systems and spare parts.

We work with caravan manufacturers and individual customers to deliver customised products designed to meet specific structural, operational and performance requirements. Our services also include chassis modifications, repairs and upgrades.

As our business continues to develop, we are focussed on strengthening our ICT systems to improve the coordination of customer orders, engineering specifications, procurement, inventory management, manufacturing processes and product delivery.

The Role

As a Systems Analyst, you will play a key role in analysing business process requirements, optimizing ERP and business systems, and ensuring the effective implementation of technology solutions. You will collaborate closely with internal stakeholders across Product Management, Engineering, and Manufacturing to identify opportunities for system enhancements and ensure seamless integration of business processes.

Key Responsibilities

• Evaluate existing ICT systems used for customer order processing, production planning, procurement, inventory management and business administration, identifying system limitations and opportunities for improvement.
• Analyse the flow of information between customer orders, engineering specifications, manufacturing schedules, material requirements and finished product delivery to identify system inefficiencies.
• Consult with Engineering, Manufacturing, Warehouse, Sales and Management teams to gather and document requirements for improvements to existing ICT systems.
• Investigate and evaluate the functionality of ERP and business management platforms, including MYOB and monday.com, and recommend modifications to improve system performance and integration.
• Develop functional specifications for system enhancements supporting customised chassis orders, product configurations, inventory tracking, production scheduling and procurement processes.
• Apply data and process modelling techniques to map existing system workflows, identify information gaps and develop specifications for improved system functionality.
• Analyse integration requirements between order management, production planning, inventory management and financial systems to improve data consistency and operational coordination.
• Evaluate opportunities to improve the functionality of warehouse inventory and stock-tracking systems, including integration with barcode scanning and inventory management technologies.
• Liaise with software developers, external ICT providers and internal stakeholders to communicate system requirements and coordinate modifications to existing business applications.
• Develop implementation plans and coordinate the configuration, deployment and integration of approved ICT system enhancements.
• Design and conduct functional testing, system integration testing and user acceptance testing to ensure system modifications meet operational requirements and perform reliably.
• Investigate system deficiencies identified during testing or daily operations and recommend corrective modifications to improve functionality and data accuracy.
• Develop and maintain functional specifications, system workflow diagrams, technical documentation, user manuals and system operating procedures.
• Provide training and guidance to staff on newly implemented or modified ICT systems and related operational workflows.
• Provide technical recommendations to management regarding system improvements, integration requirements and future ICT development priorities.

Qualifications and Experience

The successful candidate will possess:

• A bachelor's degree or higher qualificationin Information Systems, Computer Science, Business Administration, or a related field.
• At least one year work experience as a Systems Analyst, ideally within a manufacturing environment.
• Proficiency in all aspects of IT service management and workflow automation.
• Strong skills in SQL, Python, or other scripting languages to support system reporting and automation.
• Experience managing e-commerce platforms and other online sales channels.
• Intermediate to advanced knowledge of Microsoft products (e.g., Excel, Power BI, SharePoint).
• Familiarity with API integrations and advanced warehouse scanning solutions.
• Experience working with business systems such as MYOB and monday.com, with a strong understanding of end-to-to-end business processes.
• Strong analytical and problem-solving skills, with the ability to translate business needs into practical system solutions.
• Excellent communication and stakeholder management skills, with the ability to work across technical and non-technical teams.
• High attention to detail and a proactive approach to identifying and resolving system issues.
• Must be available to work on-site, full-time.

What We offer

• Competitive salary package commensurate with qualifications and experience.
• Opportunities to contribute to ICT systems improvements across manufacturing and business operations.
• A collaborative working environment with exposure to engineering, manufacturing and operational processes.
• Professional development and career growth opportunities.