Ict System Administrator - 2 Years Vie Contract

Vinci Energies Asia Pacific; Australia; Sur place; AUD 90 000 - 120 000; Plein temps

Résumé du poste

Vinci Energies Asia Pacific is seeking an ICT System Administrator to deliver advanced Level 2 and Level 3 support across our IT infrastructure in Australia. You will administer Microsoft 365, Azure, SharePoint and Teams telephony, and support servers, storage, backups and network services.

You will work with cross-functional teams, ensure security practices, manage access, and contribute to automation and strategic infrastructure initiatives. VINCI Group experience is required.

Qualifications

• Experience in ICT Systems Administrator or similar role.
• L2 and L3 troubleshooting capability.
• Experience administering Microsoft 365 and Microsoft Azure environments.
• Experience across server, storage, backup, endpoint and network administration.
• Knowledge of cyber security practices (patching, vulnerability management, hardening, backups).
• Ability to manage competing priorities and contribute to projects.
• Clear written and verbal communication with strong documentation skills.
• Collaborative, proactive and service-oriented approach.
• VINCI Group experience is a must.

Responsabilités

• Provide advanced Level 2 and Level 3 support and resolve complex incidents.
• Administer and support Microsoft 365, Azure, SharePoint and Teams telephony.
• Support servers, storage, backup, endpoint management and business‑critical platforms.
• Maintain switching, wireless, internet, WAN, cloud connectivity and SD-WAN environments.
• Monitor service performance and coordinate remediation.
• Perform escalated user lifecycle and access administration activities.
• Support vulnerability management, patching, system hardening and backup validation.
• Contribute to infrastructure, business technology, acquisition onboarding and technology integration projects.
• Identify opportunities for automation, AI and service improvement.
• Coordinate activities with MSPs, telecom providers and vendors.
• Create and maintain technical documentation, diagrams, SOPs and knowledge articles.
• VINCI Group experience is a must.

Connaissances

L2/L3 troubleshooting

Microsoft 365 & Azure admin

Server & storage admin

Backup & security practices

Documentation & tech writing

Collaborative, service-oriented

Outils

Microsoft Teams telephony administration

SharePoint administration

Description du poste

• Provide advanced Level 2 and Level 3 support, investigate incidents and resolve complex technical issues.
• Administer and support Microsoft 365, Microsoft Azure, SharePoint and Microsoft Teams telephony services.
• Support servers, storage, backup, endpoint management and business‑critical technology platforms.
• Maintain switching, wireless, internet, WAN, cloud connectivity and SD-WAN environments.
• Monitor service performance, identify operational risks and coordinate appropriate remediation.
• Perform escalated user lifecycle and access administration activities.
• Support vulnerability management, patching, system hardening, backup validation and security monitoring.
• Contribute to infrastructure, business technology, acquisition onboarding and technology integration projects.
• Work with business stakeholders to identify practical opportunities for automation, approved artificial intelligence and service improvement.
• Coordinate technical activities with managed service providers, telecommunications providers and technology vendors.
• Create and maintain technical documentation, diagrams, standard operating procedures and knowledge articles.
• VINCI Group experience is a must

You are a practical and service‑focused ICT professional who can take ownership of technical issues, communicate clearly and work effectively across operational support and project activities.

Essential skills and experience

• Experience in an ICT Systems Administrator, Systems Administrator, Infrastructure Support or similar position.
• Demonstrated Level 2 and Level 3 troubleshooting and technical support capability.
• Practical experience administering or supporting Microsoft 365 and Microsoft Azure environments.
• Experience across server, storage, backup, endpoint and network administration.
• Working knowledge of cyber security practices, including patching, vulnerability management, system hardening and backup validation.
• Ability to manage competing priorities while contributing to projects and continuous improvement.
• Clear written and verbal communication, with strong technical documentation skills.
• A collaborative, proactive and service‑oriented approach.

Desirable experience

• SD-WAN or multi‑site network environments.
• Microsoft Teams telephony and SharePoint administration.
• Technology integration associated with growth, acquisitions or organisational change.
• Working with managed service providers, telecommunications providers and technology vendors.
• Automation, digital transformation or responsible adoption of artificial intelligence.

Key working relationships

You will work closely with the VEA IT Manager, APAC PISO, APAC IT Manager, local ICT support teams, business unit managers, digital application officers and end users. You will also coordinate with managed service providers, telecommunications providers, software vendors, hardware suppliers and professional services partners.

ICT System Administrator - 2 years VIE contract Australia