ICT Operations Lead for 12-Month Contract

Centorrino Technologies Pty Ltd.; Canberra; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Training & development

Employee discounts

Tech equipment

Team events

Job summary

Centorrino Technologies Pty Ltd is seeking an experienced Operations Team Lead to oversee day-to-day ICT operations within a critical environment across ACT or SA. This 12-month contract role requires coordinating technical teams and stakeholders to keep services secure and available.

You'll lead incident response, service level management, and continuous improvement, reporting to senior leadership and aligning operational priorities with organisational goals.

Qualifications

• Experience leading ICT operations in large, complex environments.
• Strong leadership and service management capabilities.
• Excellent stakeholder engagement with executives and technical teams.
• Understanding of ICT operations, service availability and incident management.
• Familiarity with ISM and Essential Eight is highly regarded.

Responsibilities

• Lead day-to-day operational management of critical ICT services and components.
• Monitor service availability and investigate outages or breaches of targets.
• Coordinate remedial activities and drive timely resolution.
• Provide guidance on availability, planning and improvement initiatives.
• Act as central coordinator between technical teams, management and leadership.
• Prioritise resources and operational requirements across multiple teams.
• Ensure leadership has information to support operations and change.
• Lead investigations into operational and security incidents.
• Engage stakeholders and communicate complex technical matters clearly.
• Develop recommendations and secure stakeholder buy-in on outcomes.

Skills

ICT operations management

Network management

Infrastructure management

Security services

Stakeholder engagement

Education

PCNSE

CCNP Security

Broadcom/Symantec SWG

CompTIA Security+

Tools

Firewalls

DNS security

CASB

DLP

SIEM/SOAR

SAML

Job description

Centorrino Technologies Pty Ltd is seeking an experienced Operations Team Lead to oversee day-to-day ICT operations within a critical environment across ACT or SA. This 12-month contract role requires coordinating technical teams and stakeholders to keep services secure and available.

You'll lead incident response, service level management, and continuous improvement, reporting to senior leadership and aligning operational priorities with organisational goals.