ICT Change & Release Coordinator — Canberra, NV1

Programmed; Canberra; On-site; AUD 90,000 - 130,000; Full time

Job summary

PERSOL Australia is seeking a Change and Release Coordinator to manage ICT Change and Release activities within a government-related program in Canberra. The role involves coordinating daily change operations, assessing change requests, and ensuring governance and compliance.

A NV1 security clearance is required and the position is based on a 12-month contract with potential extensions. You will work with business and technical teams, maintain release calendars, validate release notes, and

Responsibilities

• Coordinate day-to-day operation of ICT Change Management in line with policy and governance.
• Review Change Requests for justification, risk, impact, testing evidence and approvals.
• Record and track Change Requests in the service management tool.
• Monitor lifecycle and follow up on information, approvals and closures.
• Coordinate assessment and progression of normal, standard, emergency and unauthorised ICT Changes.
• Support authorisation of minor and standard ICT Changes.
• Ensure changes are planned, tested, and implemented with proper risk assessment.
• Identify incomplete or non-compliant Change Requests and address deficiencies.
• Escalate risks and issues to the Assistant Director or Director as needed.
• Coordinate release planning across test, pre-prod and prod environments.
• Maintain Release Schedule and reflect changes in calendars.
• Coordinate release readiness, including testing, documentation and rollback plans.
• Validate release notes and documentation for completeness and accuracy.
• Liaise with business and tech teams on scope, dependencies and timing.
• Coordinate go/no-go activities and information distribution.
• Monitor release and deployment progress and report to stakeholders.
• Coordinate dependencies and ensure external components are available.
• Support post-release validation and close release records.
• Assist in contingency and rollback arrangements if deployment deviates.

Job description

PERSOL Australia is seeking a Change and Release Coordinator to manage ICT Change and Release activities within a government-related program in Canberra. The role involves coordinating daily change operations, assessing change requests, and ensuring governance and compliance.

A NV1 security clearance is required and the position is based on a 12-month contract with potential extensions. You will work with business and technical teams, maintain release calendars, validate release notes, and