Ice Cream Customer Growth Lead

Magnum Ice Cream Co.; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working

Health & wellbeing benefits

Career development

Job summary

Magnum Ice Cream Co. is seeking a Customer Manager for Petrol & Convenience in Sydney CBD.

You will own the customer relationship, negotiate trading terms, and lead Joint Business Plans to grow ice cream turnover and market share across designated accounts. You will collaborate with Category, Marketing, Field Sales, and Supply Chain to hit turnover, profitability, and distribution targets while delivering in-store activation, price plans, and NPD opportunities.

Qualifications

• Experience in customer management or account management in consumer goods.
• Strong relationship-building with internal teams and clients.
• Confident using data/CRM tools to identify opportunities.

Responsibilities

• Manage relationships with Petrol & Convenience customers and drive Joint Business Plans.
• Lead category growth, forecast targets, and trade investment.
• Coordinate with Distribution, Supply Chain and Category partners to ensure order fulfillment and DIFOT.
• Develop and implement in-store activation and promotional plans.
• Drive NPD sell-in and distribution expansion with customers.

Skills

Customer management

Account management

FMCG knowledge

Data-driven decision making

Job description

Magnum Ice Cream Co. is seeking a Customer Manager for Petrol & Convenience in Sydney CBD.

You will own the customer relationship, negotiate trading terms, and lead Joint Business Plans to grow ice cream turnover and market share across designated accounts. You will collaborate with Category, Marketing, Field Sales, and Supply Chain to hit turnover, profitability, and distribution targets while delivering in-store activation, price plans, and NPD opportunities.