Hype DC Store Manager - Rundle Mall

HYPE DC Pty Limited; Adelaide; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary + incentives

40% off Accent Group brands

Career progression opportunities

Future Leaders Program

Brand campaigns involvement

Product giveaways

Work-life balanced rosters

Health insurance discounts

Employee assistance program

Job summary

Hype DC is looking for a Senior Store Manager to lead our Adelaide store in Rundle Mall. You will be responsible for driving sales, managing profits, and building a high-performing team in a fast-paced, premium sneaker retail setting.

As a visible, hands-on leader, you will set the standard for exceptional customer service, oversee recruitment and development, and ensure brand experience and operational excellence across the store. Join us to elevate the customer journey and store performance.

Qualifications

• 3-5+ years retail leadership experience.
• Proven track record in driving sales and KPIs.
• Experience leading large teams in high-volume retail.

Responsibilities

• Drive sales, KPIs and profitability across a multimillion-dollar retail operation.
• Build a people-first, high-performance culture.
• Lead from the shop floor with premium customer service.
• Develop leaders and manage recruitment, onboarding, and succession.
• Oversee talent strategy, brand experience, and store operations.
• Deliver an exceptional omnichannel customer journey.
• Foster an inclusive culture and safe working environment.

Skills

Retail leadership

Team leadership

KPI management

Budget management

Customer experience

Job description

Hype DC is Accent Group's premium, limited and exclusive sneaker retailer. With almost 25 years as one of Australia’s leading premium sneaker destinations, Hype DC continues to deliver a curated world class assortment of sneakers to our customers. Here at Hype DC, we are obsessed and committed to our people, our team and our customers are at the heart of what we do. As a key sneaker destination, we strive to deliver memorable experiences, a high-performance culture and operational excellence.

Lead The Team. Drive The Culture. Elevate The Experience.

We're on the lookout for an exceptional Senior Store Manager to lead our Hype DC store in Rundle Mall, Adelaide.

This is an exciting opportunity for an established retail leader who thrives in a fast-paced, high-volume environment and knows what it takes to build high-performing teams, deliver outstanding commercial results and create unforgettable customer experiences.

As a key leader within our business, you’ll take ownership of store performance, inspire a passionate team of brand ambassadors and bring the Hype DC brand vision to life. If you’re commercially driven, people-focused and ready to make an impact in premium sneaker retail, this is your opportunity to step up and lead from the front.

What you’ll do

• Lead a high-performing business: Drive sales, KPIs and profitability across a multimillion-dollar retail operation, identifying opportunities to maximise performance and achieve results.
• Build an exceptional team: Create a people-first, high-performance culture where team members feel empowered, supported and motivated to succeed.
• Lead from the front: Be visible and hands-on on the shop floor, setting the standard for premium customer service and delivering an elevated in-store experience.
• Develop future leaders: Coach, mentor and develop your leadership team and store team, building capability, accountability and a strong internal talent pipeline.
• Own the talent strategy: Drive recruitment, onboarding, succession planning and ongoing talent development to ensure the right people are in the right roles.
• Deliver the brand experience: Champion Hype DC’s brand identity through best-in-class visual merchandising, product presentation and sneaker culture.
• Drive operational excellence: Effectively manage rosters, labour budgets, stock and store operations while maintaining strong commercial and compliance standards.
• Create a seamless customer journey: Deliver an exceptional omnichannel experience that connects customers with the brand across every touchpoint.
• Champion an inclusive culture: Foster a fun, collaborative and safe environment where diversity is celebrated and everyone has the opportunity to thrive.

What we’re looking for

• 3-5+ years of retail leadership experience, ideally in premium, high-volume or fast-paced retail environments.
• A proven track record of driving sales, KPIs and commercial performance.
• Experience leading large teams and developing leaders in a high-volume retail business.
• Strong commercial acumen, with the ability to analyse performance, identify opportunities and turn insights into action.
• Exceptional coaching, communication and people leadership skills.
• Confidence managing labour budgets, rostering, operational costs and store compliance.
• A genuine passion for sneakers, streetwear, fashion and premium customer experiences.
• A proactive, solutions-focused mindset with a strong "Make It Happen" attitude.
• A commitment to continuous improvement and developing yourself and those around you.

What’s in it for you?

• Competitive salary package plus performance-based incentives.
• 40% off Accent Group brands, including Hype DC, Skechers, Dr. Martens, Vans, Glue, Stylerunner and more.
• Clear career progression opportunities across Australia’s leading footwear and lifestyle brands.
• Access to our Future Leaders Program and ongoing leadership development.
• Opportunities to get involved in brand campaigns, content creation and social media.
• Complimentary sneaker and product giveaways.
• Structured rosters designed to support work-life balance.
• Employee Benefits Program, including gym memberships and health insurance discounts.
• Access to a confidential Employee Assistance Program.

Why Hype DC Rundle Mall?

Located in the heart of Adelaide’s premier shopping precinct, Rundle Mall is a destination for fashion, lifestyle and sneaker culture. This is your chance to lead a high-profile Hype DC store, build a standout team and make your mark in a dynamic retail environment.

You’ll be part of a business that celebrates individuality, embraces sneaker culture and empowers its people to bring their best every day.

Ready to make your mark?

If you’re a commercially minded retail leader who knows how to inspire people, build a winning culture and deliver results, we want to hear from you.

Step up, lead with purpose and take your next career move with Hype DC.

Our recruitment process

Our recruitment process begins with an initial application review, followed by interviews focused on your leadership experience, commercial capability and cultural alignment.

We're committed to creating a fair, inclusive recruitment experience where everyone feels welcome to bring their authentic self.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.