Assistant Manager

Hype DC Pty Ltd; Sydney; On-site; AUD 60,000 - 85,000; Full time

Job summary

Hype DC is seeking an ambitious Assistant Store Manager for our Miranda store in Sydney. You will lead from the front, coach a passionate team, and help deliver a premium footwear experience that aligns with our brand vision.

You’ll work with Store and Area leadership to drive customer satisfaction, sales KPIs, and commercial outcomes while maintaining excellent store standards and a positive, inclusive culture on the shop floor.

Qualifications

• Proven retail leadership experience leading a team in a fast-paced store.
• Strong ability to coach, mentor and develop team members for performance.
• Track record of driving sales, KPIs and store profitability.
• Experience recruiting, onboarding and retaining quality staff.

Responsibilities

• Lead, inspire and develop your team to deliver best-in-class customer experiences.
• Drive commercial performance and manage rosters, wage costs and store operations.
• Deliver seamless omnichannel experiences and uphold premium in-store standards.
• Maintain visual merchandising, stock management and loss prevention.

Skills

Retail leadership

Team development

Sales KPIs

Staff recruitment

Job description

Hype DC is Accent Group's premium, limited and exclusive sneaker retailer.With almost 25 years as one of Australia’s leading premium sneaker destinations, Hype DC continues to deliver a curated world class assortment of sneakers to our customers. Here at Hype DC, we are obsessed and committed to our people, our team and our customers are at the heart of what we do. As a key sneaker destination, we strive to deliver memorable experiences, a high-performance culture and operational excellence.

Ready to take your retail leadership career to the next level?

Are you a passionate retail leader who thrives on creating incredible customer experiences, building exceptional teams and driving results? This is your opportunity to make your mark at Hype DC Miranda!

At Hype DC, we’re all about delivering a premium footwear experience, bringing our brand vision to life and creating an environment where our people and customers feel inspired. We’re looking for an ambitious, commercially driven Assistant Store Manager who is ready to lead from the front, challenge the status quo and help take our store to the next level.

The Opportunity

As Assistant Store Manager, you’ll play a key role in leading the day-to-day success of our Miranda store. Working closely with your Store Manager and Area Manager, you’ll help shape a high-performance culture, deliver exceptional customer experiences and drive commercial success.

You’ll have the opportunity to lead, coach and inspire a passionate team, bring our brand vision to life and make a real impact on the overall performance of the business.

If you love people, thrive on results and are motivated by the opportunity to grow as a leader, this is your chance to step up and make a difference.

What You’ll Be Responsible For

Lead, Inspire & Develop Your Team

• Build a world-class team and create a positive, energetic store culture where people feel empowered to perform at their best.
• Coach, mentor and develop your team, providing regular feedback and support to unlock their potential.
• Drive recruitment, selection and onboarding to build a strong pipeline of talent.
• Lead by example, inspiring your team to deliver excellence every day.

Drive Commercial Performance

• Take ownership of the performance of a multimillion-dollar retail business, driving sales, KPIs and overall profitability.
• Identify opportunities to maximise sales, improve performance and achieve business objectives.
• Partner with your Store Manager and Area Manager to execute commercial strategies and deliver results.
• Manage rosters and wage costs effectively while maintaining the right team coverage to deliver an exceptional customer experience.

Deliver an Exceptional Customer Experience

• Put the customer at the heart of every decision, creating memorable experiences that keep customers coming back.
• Bring the Hype DC brand vision to life through authentic engagement, product knowledge and a premium in-store experience.
• Deliver a seamless omnichannel experience by ensuring online orders and in-store operations are executed efficiently.

Create a Best-in-Class Store

• Maintain outstanding visual merchandising standards that showcase our products and elevate the customer experience.
• Drive operational excellence across stock management, store presentation and loss prevention.
• Ensure the store remains a fun, inclusive and safe environment for both customers and team members.

What You’ll Bring to the Team

• Proven retail leadership experience in a fast-paced environment, ideally as a Store Manager or Assistant Store Manager.
• A genuine passion for sneakers, streetwear, fashion or lifestyle retail.
• A people-first leadership style, with the ability to motivate, inspire and develop a large team of brand ambassadors.
• A strong commercial mindset and a proven ability to drive sales, achieve KPIs and identify opportunities for growth.
• Confidence managing rosters, wage budgets and day-to-day store operations.
• A commitment to excellence across customer experience, visual merchandising and loss prevention.
• A proactive, solutions-focused mindset and a genuine “make it happen” attitude.
• The ability to think strategically while staying hands-on and leading from the shop floor.

Most importantly, you’re someone who brings energy, passion and ambition to everything you do. You take ownership, celebrate success and know how to bring the best out of the people around you.

Why Hype DC?

At Hype DC, your impact goes beyond the shop floor. You’ll have the opportunity to strengthen your leadership capability, influence business results and continue developing your career in a brand-focused retail environment.

If you’re ready to challenge yourself, build an incredible team and take the next step in your retail leadership journey, we’d love to hear from you!

Bring your ambition. Lead with purpose. Make your mark at Hype DC Miranda.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.