Hybrid Vacant & Upgrade Works Manager | SE Melbourne

BGIS; Melbourne; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid working arrangement

Career development opportunities

Volunteer days

Job summary

BGIS is seeking an experienced Vacant & Upgrade Works Manager to oversee vacant property works, upgrades, and projects across South-East Melbourne. You will coordinate teams, subcontractors, budgets and deliver safe, compliant outcomes for a community-focused residential portfolio.

The role reports to the Account Director and requires collaborative, organised leadership with strong experience in property maintenance, projects or service delivery. A hybrid arrangement applies after Go Live.

Qualifications

• Experience in operational management, contract management or service delivery.
• Experience across planned, responsive, upgrade or project works.
• Experience coordinating employees and subcontractors.
• Strong commercial and financial understanding.
• Confident planning, organisation and problem-solving skills.
• Strong relationship-building and communication skills.
• Microsoft Office and business management system experience.
• Qualification in Building and Construction, Project Management, Business Management or related discipline.
• Building or construction-related trade qualification.
• Current Australian Driver’s Licence
• Full working rights in Australia

Responsibilities

• Oversee vacant, upgrade, programmed and project works.
• Coordinate regional resources, employees and subcontractors.
• Monitor budgets, costs and service delivery outcomes.
• Support subcontractor quality, compliance and value for money.
• Monitor performance through WorkBuddy, dashboards and reporting.
• Build positive relationships with clients, residents and stakeholders.
• Support safety, quality, environmental and governance requirements.
• Coach and develop team members.
• Identify opportunities to improve service delivery and customer experience.
• Coordinate after-hours support and operational escalations.

Skills

Operational management

Contract management

Service delivery

Planning and organisation

Relationship building

Education

Building & Construction qualification

Project Management qualification

Business Management qualification

Trade qualification (construction)

Driver's licence (Australia)

Tools

Microsoft Office

Job description

BGIS is seeking an experienced Vacant & Upgrade Works Manager to oversee vacant property works, upgrades, and projects across South-East Melbourne. You will coordinate teams, subcontractors, budgets and deliver safe, compliant outcomes for a community-focused residential portfolio.

The role reports to the Account Director and requires collaborative, organised leadership with strong experience in property maintenance, projects or service delivery. A hybrid arrangement applies after Go Live.