Hybrid Senior Transfer Agency Lead, Funds Ops

Janus Henderson Group; Sydney; Hybrid; AUD 180,000 - 230,000; Full time

Benefits offered by this job

Hybrid working

Volunteer time off

Professional development support

Maternal/paternal leave

Headspace subscription

ClassPass membership

Networking events

Job summary

Janus Henderson Investors in Australia seeks a senior specialist for Fund Operations to provide oversight of the Australian unit registry model and support local stakeholders and service-provider relationships. You will collaborate with regional teams as part of a global Transfer Agency function to optimize local expertise.

Key duties include managing time-sensitive daily processes, overseeing outsourced registry services, and driving change initiatives to balance local obligations with global

Qualifications

• At least 10 years hands-on experience in funds management unit registry and client servicing functions.
• Experience managing outsourced unit registry services with best practice knowledge across systems and processes.
• RG146 compliant with broad understanding of Australian managed investment schemes’ operating framework, regulatory obligations and industry standards.
• Strong interpersonal skills with a service-centric mindset.
• Solid judgement, logical problem-solving ability and a commitment to continuously improving services, processes and operating models.
• Ability to work across global teams and time zones building relationships with colleagues outside Australia and leveraging a global model where practical.
• High attention to detail, commitment to meeting deadlines and sense of urgency in resolving issues for clients.
• Project management skills and experience in driving small to medium projects relevant to the unit registry function.
• Experience in influencing and mentoring colleagues.
• Alignment with Janus Henderson Investors’ mission, values and purpose.

Responsibilities

• Manage critical and time sensitive daily processes to support the unit registry function
• Perform day-to-day oversight of outsourced unit registry services
• Maintain a close relationship with our service provider working in partnership to deliver consistently high service to our clients
• Support internal stakeholders across our Client Product Group representing institutional and intermediary clients
• Identify and drive change initiatives to optimize our operating model balancing local obligations with global capabilities
• Carry out other duties as assigned

Skills

Funds management

Unit registry

Outsourced services

RG146

Interpersonal skills

Problem solving

Global collaboration

Attention to detail

Project management

Mentoring

Regulatory compliance

Tools

Microsoft Office

AI tooling

Job description

Janus Henderson Investors in Australia seeks a senior specialist for Fund Operations to provide oversight of the Australian unit registry model and support local stakeholders and service-provider relationships. You will collaborate with regional teams as part of a global Transfer Agency function to optimize local expertise.

Key duties include managing time-sensitive daily processes, overseeing outsourced registry services, and driving change initiatives to balance local obligations with global