Hybrid Senior Field Applications Engineer — Satellite Connectivity

Myriota; South Australia; Hybrid; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Mental health support

Paid parental leave

Volunteering days

Birthday leave

Comprehensive health coverage

Job summary

A leading IoT technology company in Adelaide is seeking a Senior Field Application Engineer to provide expert technical support and enhance customer experiences. The ideal candidate has a Bachelor's degree, strong technical skills, and excellent communication abilities. You will work on cutting-edge satellite technology and contribute to various projects. This role offers hybrid working arrangements and a supportive work environment.

Qualifications

• Demonstrated expertise in understanding, using, and debugging systems.
• Field experience with installation, failure modes, and connector types.
• Familiarity with sensors and their interfaces.

Responsibilities

• Become an expert in the system-wide understanding and debugging.
• Offer timely and effective technical support remotely and on site.
• Collaborate with teams to resolve complex technical issues.
• Support sales efforts by addressing technical questions.
• Develop and maintain customer support materials.
• Deliver training sessions and conduct product installations.
• Conduct rigorous product testing in real-world scenarios.

Skills

Knowledge of electronics and firmware development

Excellent written and verbal communication skills

Customer centric with a demonstrable passion for engineering

Strong technical acumen with experience in coding and hardware integration

Proficiency in Linux and Windows development environments

Understanding of wireless network challenges

Education

Bachelor's degree in Engineering or Computer Science

Job description

A leading IoT technology company in Adelaide is seeking a Senior Field Application Engineer to provide expert technical support and enhance customer experiences. The ideal candidate has a Bachelor's degree, strong technical skills, and excellent communication abilities. You will work on cutting-edge satellite technology and contribute to various projects. This role offers hybrid working arrangements and a supportive work environment.