Hybrid Insurance Client Services Specialist

Aon Risk Services Australia Limited; Sydney; Hybrid; AUD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Hybrid work arrangement

Global wellbeing days

Comprehensive benefits package

Zusammenfassung

Aon Risk Services Australia Limited in Sydney is seeking an Administration Support - Insurance (Service Specialist) to deliver client servicing and support policy administration for a diverse portfolio.

You will collaborate with Account Brokers, Client Managers and Executives to manage renewals, servicing activities and documentation, while upholding high service standards in a fast-paced environment.

Qualifikationen

• Strong administration and customer service focus across insurance activities.
• Familiarity with Microsoft Office 365, email systems, Teams and Google Drive.
• Ability to work in a close team environment and handle tight timeframes.

Aufgaben

• Provide administration support to Account Brokers regarding client insurance/risk needs.
• Engage with clients via phone, email and meetings to support insurance requirements.
• Participate in pre-renewal, renewal and post-renewal activities including drafting quotations, endorsements and certificates of currency.
• Prepare, lodge, and invoice insurance policies accurately and promptly.
• Attend client meetings and work on tender processes, renewals and claims as needed.
• Manage stakeholder relationships with Senior Brokers, Underwriters, Client Executives and Client Managers.
• Enhance the client experience through outstanding customer service.

Kenntnisse

Attention to detail

Verbal communication

Written communication

Problem solving

Teamwork

Time management

MS Office 365

Google Drive

Independent worker

Curiosity

Tools

MS Office 365

Email systems

Teams

Google Drive

Jobbeschreibung

Aon Risk Services Australia Limited in Sydney is seeking an Administration Support - Insurance (Service Specialist) to deliver client servicing and support policy administration for a diverse portfolio.

You will collaborate with Account Brokers, Client Managers and Executives to manage renewals, servicing activities and documentation, while upholding high service standards in a fast-paced environment.