Hybrid Digital Solutions Growth Lead

Sma Australia Pty; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Annual bonus

5 days Xmas leave

Hybrid working environment

Onsite testing laboratory

Job summary

SMA Australia is seeking a haut-level Business Development Manager for Digital Solutions in our Large-Scale team. The role blends remote work with time at our North Sydney office, driving end-to-end digital sales and customer success across the portfolio.

You will own the digital customer journey, work with product sales, and act as the digital expert for internal and external customers, ensuring commercial success and high customer satisfaction.

Qualifications

• Experience selling to business customers in technical industries such as software, renewable energy, or industrial solutions.
• Ability to explain technical products and value to customers clearly.
• Strong communication and relationship-building skills with internal teams and customers.

Responsibilities

• Act as the primary contact for digital solutions within SMA's sales process.
• Identify opportunities for digital products and services across hardware, EPC, and customer projects.
• Present the value of SMA's digital portfolio including Connectivity, Monitoring, Analytics and Cyber Security.
• Support solution design, pricing, technical discussions, proposals, and contract closure with sales teams.
• Coordinate with the Digital Sales Manager to align strategies.
• Manage customer relationships through onboarding, adoption, retention, and renewals.
• Oversee customer implementation from kickoff to go-live with Digital Project Engineers.
• Identify growth opportunities and expand digital solutions across portfolios.
• Gather feedback to support product enhancements and future development.
• Collaborate with Digital Project Engineers, Cloud Operations, Product Management, and Service & Support to resolve issues.
• Drive process improvement, standardisation, automation and scalable implementation.
• Measure success by digital sales growth, adoption, retention and cross-functional collaboration.

Skills

Business development

Digital solutions

Customer relationship management

Communication skills

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

CRM software

Salesforce

Job description

SMA Australia is seeking a haut-level Business Development Manager for Digital Solutions in our Large-Scale team. The role blends remote work with time at our North Sydney office, driving end-to-end digital sales and customer success across the portfolio.

You will own the digital customer journey, work with product sales, and act as the digital expert for internal and external customers, ensuring commercial success and high customer satisfaction.