Hybrid Digital Growth & Optimization Lead

Cover-More; Sydney; Hybrid; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid work model

Annual and personal/volunteer/parental

Job summary

Zurich Cover-More is a leading travel insurer protecting millions of travellers worldwide. We’re expanding our digital teams to optimise the purchase journey across web and mobile, using analytics, experimentation and customer insights to drive growth.

As part of a global digital specialists group, you’ll partner with Product and Technology, build business cases and measure outcomes against commercial goals. We offer a hybrid work model with 3 days in the office and 2 days at home after training.

Qualifications

• Experience in digital growth, eCommerce, digital product management or conversion optimisation.
• Strong analytical skills with a data-driven approach to decision making.
• Experience leading experimentation and continuous improvement initiatives.
• Strong commercial acumen and stakeholder management.
• Experience in insurance, financial services, travel or regulated industries.

Responsibilities

• Drive digital growth strategies to improve conversion, revenue and outcomes.
• Lead customer journey optimisation across web and mobile.
• Design and execute A/B testing and experimentation programs.
• Use analytics and insights to identify opportunities and inform decisions.
• Partner with Product and Technology to deliver digital initiatives.
• Build business cases and measure outcomes against commercial objectives.
• Support AI-driven capabilities including search and personalisation.
• Engage and influence stakeholders across teams.

Skills

Digital growth

Ecommerce

Product management

Conversion optimisation

Analytical skills

Stakeholder management

Regulated industries

Job description

Zurich Cover-More is a leading travel insurer protecting millions of travellers worldwide. We’re expanding our digital teams to optimise the purchase journey across web and mobile, using analytics, experimentation and customer insights to drive growth.

As part of a global digital specialists group, you’ll partner with Product and Technology, build business cases and measure outcomes against commercial goals. We offer a hybrid work model with 3 days in the office and 2 days at home after training.