Hybrid Cyber & Construction Claims Advocate

Marsh Risk

Sydney

Hybrid

AUD 70,000 - 110,000

Full time

6 days ago

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Job summary

Marsh Risk in Sydney is seeking a Claims Advocate to join the Advocacy team on a 12–14 month parental leave cover. The role blends client and insurer-facing work on complex claims matters in cyber, FINPRO and construction.

You will support data collection, case management, and collaborate with senior claims and broking leaders to drive timely updates, escalate risks, and ensure consistent handling. This hybrid role requires in-office presence at least three days per week and offers exposure to

Qualifications

Experience in insurance claims handling or management.
Background in cyber-related claims is a plus.
Ability to work autonomously with competing priorities.
Experience in a client-facing and insurer-facing role.

Responsibilities

Support claims matters, data collection, documentation review, and coordination of key information.
Work with clients, insurers, and internal stakeholders to progress claims with updates.
Assist senior claims and broking leaders with advocacy across Cyber, FINPRO, and Construction matters as required.
Contribute to policy interpretation and claims strategy and help identify next steps, escalation points, and potential risks.
Maintain accurate records and support case management to ensure claims are handled efficiently and consistently.