Senior FINPRO Claims Advocate – Hybrid (Sydney)

Marsh McLennan; Sydney; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Career development opportunities

Job summary

Marsh in Sydney is seeking a Senior Claims Advocate - FINPRO to support clients on moderately complex FINPRO claims, providing coverage guidance and claims strategy from notification to closure. You will work with clients, insurers and internal teams to analyse coverage issues, communicate clearly, and deliver practical solutions.

The role is hybrid, based in Sydney, requiring three days in the office and two days from home, with opportunities to collaborate across a global firm and contribute

Qualifications

• Experience in claims, insurance, or a related advisory environment.
• Ability to interpret policy coverage and apply it to claims situations.
• Strong written and verbal communication skills for client-facing documents.
• Good analytical skills and accuracy when working with claims data.

Responsibilities

• Provide coverage and claims strategy guidance to clients on moderately complex claims.
• Identify relevant policies and analyze notifications against coverage positions.
• Manage the claims process from notification through to closure with supervision as needed.
• Monitor insurer responses and engage with insurers on coverage discussions and queries.
• Draft client communications, including letters, calculations, and reviewed documents.
• Analyse claims data, trends and cost opportunities to support action planning.

Skills

FINPRO claims

Policy interpretation

Written comms

Verbal comms

Data analysis

Client service

Job description

Marsh in Sydney is seeking a Senior Claims Advocate - FINPRO to support clients on moderately complex FINPRO claims, providing coverage guidance and claims strategy from notification to closure. You will work with clients, insurers and internal teams to analyse coverage issues, communicate clearly, and deliver practical solutions.

The role is hybrid, based in Sydney, requiring three days in the office and two days from home, with opportunities to collaborate across a global firm and contribute