Hybrid Business Systems Analyst: HAMBS/e5 & SQL Specialist

Teachers Health Group; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Subsidised private health insurance

Discounts on products and services

Wellbeing program

Public transport accessible

Job summary

Teachers Health is seeking a customer-focused and technically minded Business Systems Analyst to join our Information Services team. You'll support and administer core business systems, including HAMBS and e5, helping ensure data accuracy and smooth operation for members and staff.

You’ll thrive on solving problems, building stakeholder relationships and working independently within a collaborative team, contributing to ongoing upgrades and process improvements across the organisation.

Qualifications

• Experience supporting and administering business applications or enterprise systems.
• Strong analytical, troubleshooting and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to work independently while managing multiple priorities.
• Health insurance or healthcare industry experience.

Responsibilities

• Provide application support for HAMBS, e5 and other core business systems.
• Investigate, troubleshoot and resolve system issues raised by business users.
• Manage data updates, benefit changes, provider maintenance and contract updates.
• Coordinate with software vendors on system incidents, enhancements and upgrades.
• Support system releases, testing activities and implementation of new products and services.
• Monitor system performance and identify opportunities for process improvement.
• Build strong relationships with business stakeholders and provide exceptional customer support.
• Maintain system documentation and contribute to ongoing continuous improvement initiatives.

Skills

Analytical thinking

Troubleshooting

Problem-solving

Communication skills

Stakeholder management

Independent work

Multitasking

Attention to detail

Customer service mindset

Tools

HAMBS

e5

SQL

Job description

Teachers Health is seeking a customer-focused and technically minded Business Systems Analyst to join our Information Services team. You'll support and administer core business systems, including HAMBS and e5, helping ensure data accuracy and smooth operation for members and staff.

You’ll thrive on solving problems, building stakeholder relationships and working independently within a collaborative team, contributing to ongoing upgrades and process improvements across the organisation.