Hybrid Application Support Analyst | Grow with Modern Apps

Centorrino Technologies Pty Ltd.; Tamworth Regional Council; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Training and development

Discounts and benefits

IT equipment provided

Team events

Job summary

Centorrino Technologies Pty Ltd. is seeking an Application Support Analyst to support CT’s internal business systems in Australia. You will troubleshoot issues, administer user access, and guide teams across a portfolio of SaaS applications while driving improvements and documentation.

The role sits in CT’s Applications team, offering hybrid work, training opportunities, and a focus on reliable, well‑administered platforms. A strong customer-service mindset and adaptability are essential.

Qualifications

• Experience supporting business applications or internal systems.
• Strong troubleshooting across application issues, user access, data and workflow errors.
• Ability to learn new systems quickly.

Responsibilities

• Provide day-to-day support for CT’s internal business applications and troubleshoot user issues.
• Investigate errors, access problems, workflow issues and basic integrations.
• Assist with system configuration, user administration and housekeeping.
• Identify opportunities to simplify processes and improve usability.
• Maintain documentation and promote consistent use of business applications.
• Collaborate with stakeholders to translate requirements into practical updates.

Skills

Troubleshooting

Stakeholder management

Adaptability

Tools

ConnectWise

Quosal

Enboarder

HubSpot

DeskDirector

N-able

QBO

BambooHR

ScalePad

SmileBack

Workable

Zapier

Wise-Sync

Lusha

VisualCare

ShiftCare

Job description

Centorrino Technologies Pty Ltd. is seeking an Application Support Analyst to support CT’s internal business systems in Australia. You will troubleshoot issues, administer user access, and guide teams across a portfolio of SaaS applications while driving improvements and documentation.

The role sits in CT’s Applications team, offering hybrid work, training opportunities, and a focus on reliable, well‑administered platforms. A strong customer-service mindset and adaptability are essential.