HVAC Service Coordinator | Drive Scheduling & Client Care

Warami Solutions; Parramatta; Presencial; AUD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary package

Career development opportunities

Long-term career progression

Descripción de la vacante

Warami Solutions is seeking an experienced HVAC Service Coordinator to join our growing commercial mechanical services team in Parramatta. The role focuses on coordinating daily service operations, scheduling technicians and ensuring preventive and reactive maintenance is delivered efficiently.

You will support the service management team, technicians and clients, maintaining smooth day-to-day operations and accurate documentation across service activities.

Formación

• Experience coordinating HVAC or building services field teams.
• Experience using service management software or CRM systems.
• Strong administration, planning and organisational skills.
• Understanding of commercial HVAC systems and maintenance processes.

Responsabilidades

• Coordinate daily schedules and workloads for HVAC service technicians.
• Manage incoming service requests, breakdowns and reactive maintenance jobs.
• Schedule preventative maintenance and planned servicing.
• Liaise with clients, building managers and technicians to coordinate site attendance.
• Prepare work orders, purchase orders and service documentation.
• Monitor job progress, technician productivity and outstanding works.
• Assist with quoting, estimates and maintenance proposals.
• Manage client enquiries and provide regular job updates.
• Ensure service reports and compliance documentation are completed.
• Assist with invoicing, job costing and service administration.
• Support the Service Manager with daily operational requirements.

Conocimientos

HVAC coordination

Field service coordination

Administration

Planning

CRM software

Microsoft Office

Customer service

Problem-solving

Attention to detail

Communication

Herramientas

CRM systems

Descripción del empleo

Warami Solutions is seeking an experienced HVAC Service Coordinator to join our growing commercial mechanical services team in Parramatta. The role focuses on coordinating daily service operations, scheduling technicians and ensuring preventive and reactive maintenance is delivered efficiently.

You will support the service management team, technicians and clients, maintaining smooth day-to-day operations and accurate documentation across service activities.