HVAC Sales Support & Order Coordinator

Carrier; Melbourne; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Attractive salary package

Full time opportunity

Ongoing training and development

Job summary

Carrier Australia is hiring a Sales Support Coordinator in Mulgrave, Melbourne, to provide administrative and operational support to the Residential & Light Commercial business unit. The role focuses on keeping CRM records accurate, supporting orders, quotes and pricing requests, and coordinating with sales, logistics and finance teams.

You will bring experience in sales support and customer service, with strong organisational and communication skills, and familiarity with CRM, SAP, and

Qualifications

• Previous experience in sales support, sales coordination, internal sales or customer service.
• Proficiency in CRM, order management systems and Microsoft Office, especially Excel, Outlook and Word.
• Excellent written and verbal communication with a customer-focused approach.

Responsibilities

• Provide day-to-day administrative and operational support to the RLC sales team.
• Coordinate customer inquiries, opportunities, pricing requests and quotations with timely responses.
• Maintain CRM records, sales pipelines and customer information.
• Process and coordinate customer orders ensuring accuracy in pricing, stock and delivery.
• Collaborate with sales, logistics and finance to ensure seamless order processing and service.

Skills

Customer service

Organisational skills

Communication skills

Tools

CRM systems

Microsoft Office

Excel

Outlook

Word

SAP

Job description

Carrier Australia is hiring a Sales Support Coordinator in Mulgrave, Melbourne, to provide administrative and operational support to the Residential & Light Commercial business unit. The role focuses on keeping CRM records accurate, supporting orders, quotes and pricing requests, and coordinating with sales, logistics and finance teams.

You will bring experience in sales support and customer service, with strong organisational and communication skills, and familiarity with CRM, SAP, and