Internal Sales Engineer

1350 Carrier Australia Pty Ltd; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Full-time role

Job stability

Training opportunities

Inclusive environment

Supportive management

Job summary

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, seeks an Internal Sales Engineer in Melbourne to deliver technical and commercial support across VRF, high-wall split, ducted split, multi-split and light commercial systems. You will advise on equipment selection, prepare quotations and provide project support to sales teams, distributors, contractors and builders.

Join a team that collaborates across sales, engineering and operations to ensure accurate

Qualifications

• Diploma or Degree in Mechanical Engineering, HVAC, Building Services or a related discipline, or a Refrigeration & Air Conditioning trade qualification with relevant industry experience.
• Minimum 3 years’ experience within the HVAC industry, ideally in technical sales support, internal sales or application engineering.
• Strong technical knowledge of VRF, split, ducted split and multi-split air conditioning systems; including equipment selection and applications.

Responsibilities

• Provide technical and commercial support to sales teams, distributors, contractors, consultants and builders across Carrier’s Residential & Light Commercial HVAC portfolio.
• Respond to customer enquiries, providing expert advice on product capabilities, system applications, technical specifications and compliance requirements.
• Prepare accurate quotations, tenders and commercial proposals, interpreting project specifications, drawings and customer requirements.
• Support equipment selection, system sizing and application engineering for VRF, split, ducted and multi-split air conditioning systems.
• Develop technical submissions, equipment schedules, product recommendations and compliance documentation to support project requirements.
• Collaborate with external sales teams to identify opportunities, monitor quotations and support sales conversion and business growth.
• Liaise with internal engineering, product management, supply chain and operations teams to resolve technical enquiries, confirm product availability and coordinate project requirements.
• Contribute to product launches, customer presentations, technical training and continuous improvement initiatives while maintaining accurate CRM and project records.

Skills

Strong communication

Problem-solving

Customer service

Education

Mechanical Engineering/HVAC degree or related

Tools

Microsoft Office

CRM systems

HVAC load calculation software

Job description

Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

The role As an Internal Sales Engineer within Carrier’s Residential & Light Commercial (RLC) business, you will be responsible for delivering technical and commercial support across our air conditioning product portfolio, including VRF, high wall split, ducted split, multi-split and light commercial systems.

The role focuses on providing technical product advice, equipment selection, application engineering, quotation preparation and project support to external sales teams, distributors, contractors, consultants and builders.

Acting as a key technical liaison between customers and internal stakeholders, you will ensure accurate product recommendations, competitive solutions and timely responses to customer and project requirements.

Working collaboratively across sales, engineering and operational teams, you will play an important role in supporting sales opportunities, strengthening customer relationships and contributing to business growth and market expansion.

Key responsibilities

• Provide technical and commercial support to sales teams, distributors, contractors, consultants and builders across Carrier’s Residential & Light Commercial HVAC portfolio.
• Respond to customer enquiries, providing expert advice on product capabilities, system applications, technical specifications and compliance requirements.
• Prepare accurate quotations, tenders and commercial proposals, interpreting project specifications, drawings and customer requirements.
• Support equipment selection, system sizing and application engineering for VRF, split, ducted and multi-split air conditioning systems.
• Develop technical submissions, equipment schedules, product recommendations and compliance documentation to support project requirements.
• Collaborate with external sales teams to identify opportunities, monitor quotations and support sales conversion and business growth.
• Liaise with internal engineering, product management, supply chain and operations teams to resolve technical enquiries, confirm product availability and coordinate project requirements.
• Contribute to product launches, customer presentations, technical training and continuous improvement initiatives while maintaining accurate CRM and project records.

Requirements

• Diploma or Degree in Mechanical Engineering, HVAC, Building Services or a related discipline, or a Refrigeration & Air Conditioning trade qualification with relevant industry experience.
• Minimum 3 years’ experience within the HVAC industry, ideally in technical sales support, internal sales or application engineering.
• Strong technical knowledge of VRF, split, ducted split and multi-split air conditioning systems, including equipment selection and applications.
• Experience preparing technical quotations, commercial proposals and interpreting project specifications and customer requirements.
• Proficiency in Microsoft Office, CRM systems and ideally HVAC load calculation, design or product selection software.
• Strong communication, problem-solving and customer service skills, with experience supporting contractors, consultants or residential and light commercial projects highly regarded.

Benefits

• Attractive salary package + Full time opportunity
• Excellent job stability + Ongoing training and development opportunities
• Inclusive work environment + Supportive management team

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.