HVAC Office & Scheduling Coordinator

Offtap Plumbing Heating and Cooling; Melbourne; Presencial; AUD 50.000 - 65.000; Jornada completa

Descripción de la vacante

Offtap Plumbing Heating and Cooling in Knoxfield VIC is seeking an Office Administrator to provide friendly, professional client support and efficient office coordination. You will manage communications, book appointments, and keep the field team moving by ordering parts and coordinating schedules.

The role requires comfort with Tradify and HVAC layout tools like Plandroid, with a bias toward accuracy and customer-focused service in a busy, fast-paced office setting.

Formación

• Highly enthusiastic, friendly, and well-organised with ability to manage multiple moving parts.
• Ability to thrive in a fast-paced environment while maintaining accuracy.
• Experience with job management software Tradify and HVAC design Plandroid is a plus.

Responsabilidades

• Serve as first point of contact for clients via phone and digital channels with professional, welcoming service.
• Monitor and manage the main office inbox efficiently.
• Coordinate technician schedules and log jobs using Tradify.
• Place orders for parts and equipment to keep the field team moving.
• Assist with HVAC plan layouts using Plandroid.

Conocimientos

Customer service mindset

Time management

Multitasking

Organised

Herramientas

Tradify

Plandroid

Descripción del empleo

Offtap Plumbing Heating and Cooling in Knoxfield VIC is seeking an Office Administrator to provide friendly, professional client support and efficient office coordination. You will manage communications, book appointments, and keep the field team moving by ordering parts and coordinating schedules.

The role requires comfort with Tradify and HVAC layout tools like Plandroid, with a bias toward accuracy and customer-focused service in a busy, fast-paced office setting.