HVAC Account Manager

CGC Recruitment; Sydney; On-site; AUD 120,000 - 130,000; Full time

Benefits offered by this job

Base salary 120k-130k AUD

Company vehicle

Leave entitlements

Job summary

CGC Recruitment in Sydney is seeking a hands-on HVAC client relationship specialist to build a new role within a long-established firm. You will blend technical expertise with client management to design practical, value-adding service solutions for commercial projects.

You’ll manage client consults, quotes, and project coordination, working with a team of technicians to ensure seamless delivery. Autonomy with support, a key driver of success, and ongoing professional development are offered.

Qualifications

• Cert 3 in Air Conditioning & Refrigeration or equivalent.
• Proven experience quoting HVAC service works.
• Strong technical credibility with hands-on HVAC background.
• Excellent communication with non-technical clients.
• Experience in account management or supervisory roles.
• Commercial or industrial HVAC background.

Responsibilities

• Own client relationships from first consultation to project completion.
• Quote and scope service works using technical know-how.
• Bridge the gap between clients and the technical team.
• Troubleshoot alongside the team on technical challenges.
• Coordinate materials, timelines, and resources to keep jobs on track.

Skills

Account management

Quoting HVAC

Communication

Supervisory experience

Technical credibility

HVAC service quoting

Education

Cert 3 in Air Conditioning & Refrigeration

Job description

The Opportunity

Step into a newly created position where your HVAC technical expertise meets client relationship management. This isn't about following a rigid playbook – you'll have the autonomy to build this role from the ground up with a supportive, established company behind you.

What You’ll Actually Be Doing

• Own client relationships from initial consultation through to project completion – you'll be their trusted advisor, not just a sales contact
• Quote and scope service works using your technical know-how to create solutions that actually work (and make commercial sense)
• Bridge the gap between clients and your team of skilled technicians, ensuring everyone has what they need to succeed
• Solve technical challenges – your Cert 3 Air Con/Refrigeration background means you can troubleshoot alongside your team when needed
• Manage project logistics – coordinate materials, timelines, and resources to keep jobs running smoothly

The mix:

You’ll spend time both in the office (client meetings, quoting, planning) and in the field (site visits, technical support) – variety that keeps the role interesting.

About You

Must-haves:

• Cert 3 in Air Conditioning & Refrigeration (or equivalent)
• Proven experience quoting HVAC service works
• Technical credibility – you can talk the talk because you've walked the walk
• Strong communicator who can explain complex technical concepts to non-technical clients
• Previous experience in an account management or supervisory role
• Commercial or industrial HVAC background

Why This Role Stands Out

Compensation & Benefits:

• $120,000 - $130,000 base salary (negotiable based on experience)
• Company vehicle (use it for work and personal - genuinely helpful in Sydney)
• Competitive leave entitlements

Career Development:

• This is a brand-new position and you'll have real input on how it evolves
• Ongoing technical and professional development support
• Work with cutting-edge HVAC systems across diverse commercial and industrial projects

Work Environment:

• Join a company with 40+ years in the market
• Work with a tight-knit team that actually likes each other (seriously low staff turnover, high morale)
• Supportive coordination team handles the admin heavy-lifting
• Leadership that values your expertise and gives you the autonomy to do your job

About the Company

Our client is an established Sydney-based HVAC specialist serving commercial and industrial sectors. They've built their reputation on quality workmanship, technical expertise, and genuine client relationships – not just being the cheapest quote. The team includes experienced technicians, dedicated project coordinators, and leadership that's been in the HVAC trenches themselves.