Human Resources Business Partner

Northcott; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

5 weeks leave

Salary packaging

Fitness Passport

Wellbeing discounts

Flexible workplace

Job summary

Northcott is seeking an experienced HR Business Partner to support frontline communities across NSW, coordinating ER/IR, performance, and workplace matters in a fast-moving environment.

You will partner with leaders across a large, diverse workforce, handling complex cases, changes, and workforce planning to drive better outcomes for people with disability.

Qualifications

• HR partnering experience within community services or a comparable operational industry.
• Experience across disability, aged care, healthcare, community services, government or another highly regulated sector.
• Strong employee and industrial relations capability, ideally within a unionised workforce.
• Experience managing complex performance, misconduct, grievance and change matters.

Responsibilities

• Partner with leaders on employee relations, industrial relations, performance and workplace matters.
• Navigate complex cases including grievances, misconduct and investigations.
• Support workforce change, restructures, planning and succession.
• Interpret legislation, awards, enterprise agreements and HR policy.
• Coach leaders to confidently manage their people.
• Use workforce insights to identify issues and support better decisions.

Skills

HR partnering

Employee relations

Industrial relations

Change management

Legislation interpretation

Stakeholder management

Frontline services experience

Education

Bachelor's degree in HR/IR

Job description

• Staff benefits including 5 weeks leave and Salary Packaging
• Partner with leaders and make an impact across a diverse workforce

Partner with Leaders. Navigate Complexity. Make a Difference.

This is an HRBP role for someone who understands complex, frontline environments.

You’ll partner with leaders across a large and diverse workforce, working through everything from performance and workplace issues to organisational change, workforce planning and industrial relations.

We’re looking for someone with strong industry experience. Disability, aged care, healthcare, community services, early childhood, government or another highly regulated, operational environment will be highly regarded.

If you’re comfortable with complexity, confident advising leaders and enjoy being close to the business, you’ll feel right at home.

What You’ll Be Doing

• Partner with leaders on employee relations, industrial relations, performance and workplace matters.
• Navigate complex cases including grievances, misconduct and investigations.
• Support workforce change, restructures, planning and succession.
• Interpret legislation, awards, enterprise agreements and HR policy.
• Coach leaders to confidently manage their people.
• Use workforce insights to identify issues and support better decisions.

About You

You’re an experienced HR Business Partner who understands that HR in a frontline community services environment is fast-moving, practical and rarely straightforward.

You’ll bring:

• HR partnering experience within community services or a comparable operational industry.
• Experience across disability, aged care, healthcare, community services, early childhood, government or another highly regulated sector.
• Strong employee and industrial relations capability, ideally within a unionised workforce.
• Experience managing complex performance, misconduct, grievance and change matters.
• Confidence interpreting awards, enterprise agreements and employment legislation.
• The ability to build credibility quickly and provide practical, commercially balanced advice.
• Tertiary qualifications in Human Resources, Industrial Relations or a related discipline.

Why Join Northcott?

• Salary packaging to increase your take-home pay
• 5 weeks annual leave
• Fitness Passport
• Discount and wellbeing programs
• Flexible and inclusive workplace
• The opportunity to influence workforce outcomes across one of Australia’s largest disability service providers
• Work with leaders who are passionate about delivering better outcomes for people with disability

About Northcott

Northcott is one of Australia’s largest not-for-profit disability service organisations, supporting more than 30,000 people across NSW, QLD and the ACT.

For more than 95 years, we’ve supported people with disability to unlock their potential, achieve their goals and live the life they choose.

Diversity and Inclusion Statement

Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTQIA+ identity, neurodivergence, disability, gender, age, religion or caring responsibilities. We welcome bilingual and multilingual applicants, recognising the important role language and cultural understanding play in connecting with and supporting our diverse communities. If you require any adjustments to participate in the recruitment process, have a preferred contact method, or need information provided in an alternative format, please contact recruitment at [e-mail] We are here to support you — reasonable adjustments are available throughout the application process and are also available to employees in their roles beyond recruitment.