HubSpot CRM & Growth Automation Lead

Express Portables; Gold Coast City; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible start times

38-hour week

Modern office on the Gold Coast

Job summary

Express Portables on the Gold Coast is seeking a hands-on HubSpot specialist to own and optimise our HubSpot across Sales, Marketing, Customer Service, Warranty and Operations.

You will review current setup, build workflows, dashboards and customer journeys, and partner with leadership to drive measurable growth through automation and better data quality. This role offers real ownership, competitive salary, 38-hour week and a modern Molendinar office as the business scales across two brands.

Qualifications

• 3+ years' hands-on HubSpot experience across configuration, workflows, automation and reporting (mandatory).
• Strong technical skills across HubSpot Marketing Hub, Sales Hub, pipelines, segmentation and integrations.
• Experience with performance marketing, lead generation, attribution and customer lifecycle automation.
• A commercially minded approach with a strong understanding of conversions, campaign performance and digital KPIs.
• HubSpot certifications will be highly regarded.

Responsibilities

• Own and optimise HubSpot across Sales, Marketing, Customer Service, Warranty and Operations, keeping teams aligned and accountable.
• Build and improve workflows, automations, sales pipelines, ticketing systems and integrations.
• Improve lead response times, sales follow-ups, customer communications and aftercare processes.
• Develop CRM campaigns and automated customer journeys aligned with promotions, product launches and business objectives.
• Create dashboards, scoreboards and KPIs that drive visibility, accountability and better business decisions.
• Manage CRM data quality, user permissions, integrations and reporting accuracy.
• Establish clear HubSpot procedures, train team members and drive consistent adoption across departments.
• Identify inefficiencies, eliminate manual processes and implement smarter solutions using AI and automation.

Skills

HubSpot experience

Workflows & automation

Reporting & analytics

Performance marketing

Digital KPIs

Tools

HubSpot Marketing Hub

HubSpot Sales Hub

Integrations & pipelines

Job description

Express Portables on the Gold Coast is seeking a hands-on HubSpot specialist to own and optimise our HubSpot across Sales, Marketing, Customer Service, Warranty and Operations.

You will review current setup, build workflows, dashboards and customer journeys, and partner with leadership to drive measurable growth through automation and better data quality. This role offers real ownership, competitive salary, 38-hour week and a modern Molendinar office as the business scales across two brands.