Hub Operations Lead – Projects & Development

Jones Lang LaSalle Incorporated; Sydney; On-site; AUD 180,000 - 230,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking a Hub Operations Lead for our Sydney delivery hub within Projects and Development. The role ensures the hub operates as a well-resourced business unit, with governance, data reliability, and financial targets in sight.

You will design improved workflows, leverage Salesforce/Certinia, coordinate with Market Leads and CST, and provide regular operational reporting to the Director. This is an enabling, not a delivery, role.

Qualifications

• 10+ years in project/construction management, operations or governance.
• Experience running a business unit operationally.
• Ability to translate data into actionable recommendations.
• Experience with offshore or blended delivery teams is a plus.

Responsibilities

• Maintain resource capacity and project demand across hub geography.
• Own hub-wide pipeline data quality using Salesforce/Certinia.
• Identify resourcing constraints and advise Director.
• Coordinate resourcing across Market Leads and hubs.
• Coordinate with CST to reflect growth-originated pipeline accurately.
• Monitor hub revenue targets and financial drivers; relate resourcing to commercial impact.
• Provide regular operational reporting to the Director.

Skills

Resource planning

P&L awareness

Salesforce / Certinia

Data analysis

Cross-functional collaboration

Governance & HSSE

Tools

Salesforce

Certinia

Job description

Jones Lang LaSalle (JLL) is seeking a Hub Operations Lead for our Sydney delivery hub within Projects and Development. The role ensures the hub operates as a well-resourced business unit, with governance, data reliability, and financial targets in sight.

You will design improved workflows, leverage Salesforce/Certinia, coordinate with Market Leads and CST, and provide regular operational reporting to the Director. This is an enabling, not a delivery, role.