Hr Operations Manager

Elements Recruitment; Sydney; Hybrid; AUD 149,000 - 182,000; Full time

Benefits offered by this job

Hybrid working arrangements

Leadership of an established team

Stable national organisation

Autonomy to influence HR operations

Supportive leadership

Job summary

Elements Recruitment Pty is seeking an HR Operations Manager to lead its centralised HR Operations function for a large national workforce. You will own the HR operations, systems, compliance and service delivery, balancing team leadership with hands-on operational HR in a fast-paced environment.

Based in Western Sydney with hybrid working arrangements, you will coach a small established team, drive process improvements, and ensure accurate, timely HR administration, contracts, onboarding,

Qualifications

• Solid experience in HR Services, HR Operations or a similar team leadership role within a large, complex organisation.
• Experience leading an HR administration or shared services team within a high-volume environment.
• Strong knowledge of employment contracts, Modern Awards, HR compliance and lifecycle processes.
• Experience with HRIS platforms, reporting and data; strong Excel skills.
• Excellent communication and stakeholder management.

Responsibilities

• Lead, coach and develop an HR Operations team, driving accountability, engagement and high performance.
• Oversee end-to-end HR operations across a dispersed workforce.
• Drive operational excellence and on-time service delivery.
• Own HR systems and processes; streamline workflows and train team members.
• Maintain compliance, award interpretation, documentation and governance.
• Own reporting including workforce data and compliance.

Skills

HR Leadership

HR Operations

HRIS

Excel

Reporting

Process Improvement

Stakeholder Management

Tools

HRIS platforms

Reporting tools

Job description

Western Sydney location | $165k + Super + Bonus

• Lead an established HR operations team supporting a large, national workforce
• Take ownership of HR operations, systems, compliance and service delivery
• Join a successful, well-established organisation offering stability, autonomy and genuine leadership opportunity

The Opportunity
Are you an experienced HR operations leader who enjoys bringing order to complexity, developing people and making things run better?
A well-established national organisation with a strong reputation is seeking an HR Operations Manager to lead its centralised HR Operations function. This role suits someone who thrives in a fast-paced, high-volume environment and enjoys balancing team leadership and process improvement with hands-on operational HR.
You’ll join a business known for its practical, down-to-earth culture. Backed by an experienced leadership team, you’ll have the autonomy to own the function and make a genuine, lasting impact.

About the Role
You’ll lead a small team and oversee the delivery of accurate, efficient and compliant HR operations across a geographically dispersed workforce.
Your responsibilities will include:

• Leading, coaching and developing an established HR Operations team, driving accountability, engagement and high performance.
• Overseeing end-to-end HR operations, including employment contracts, on-boarding, employee changes and off-boarding.
• Driving operational excellence, ensuring service delivery meets agreed time-frames, quality standards and business expectations.
• Owning HR systems and processes, streamlining workflows, documenting procedures and training team members to improve efficiency and enhance the employee experience.
• Maintaining compliance, overseeing award interpretation, employment documentation and HR governance.
• Owning WGEA reporting and compliance obligations.
• Managing HR reporting, including workforce data and compliance reporting.

About You
We’re looking for a confident, capable HR Operations Manager who combines strong technical knowledge with a genuine passion for people leadership and continuous improvement.
Ideally, you’ll bring:

• Solid experience in HR Services, HR Operations or a similar team leadership role within a large, complex organisation.
• Exposure to acquisitions, business integration's or large-scale employee on-boarding would be highly regarded.
• Demonstrated experience leading an HR administration or shared services team within a high-volume environment.
• Strong knowledge of employment contracts, Modern Awards, HR compliance and employee life-cycle processes.
• Confidence working with HRIS platforms, reporting and data, including strong Excel skills.
• A track record of improving processes, streamlining workflows, documenting procedures and developing team capability.
• Excellent communication skills and the ability to build credibility with stakeholders at all levels.

Most importantly, you’re someone who takes ownership, leads by example and isn’t afraid to roll up your sleeves. You’re organised, solutions-focused and know how to bring out the best in your team while keeping the bigger picture in mind.

What’s on Offer?

• Circa $165,000 + super + bonus
• Hybrid working arrangements
• Leadership of an established team
• A stable, successful national organisation with an established HR function
• Autonomy and the opportunity to influence how HR operations are delivered
• Supportive, experienced leadership and a collaborative working environment