HR Connect Lead — Front-Door Advisory

Australian Department of Veterans' Affairs; Melbourne; On-site; AUD 132,000 - 145,000; Full time

Job summary

Australian Department of Veterans' Affairs in Melbourne seeks an EL1 Assistant Director to lead and manage the HR Connect front-door advisory service, delivering timely, customer-centric HR support across the department.

You will oversee service delivery outcomes, team performance, and capability development while aligning with workforce strategy, policies, and governance requirements.

Qualifications

• Experience leading HR advisory teams.
• Ability to provide strategic and operational advice on complex HR matters.
• Willingness to obtain and maintain Baseline Vetting clearance.

Responsibilities

• Lead and manage a front-door HR advisory team.
• Provide leadership and capability development to staff.
• Allocate resources and manage workloads to meet service delivery outcomes.
• Provide policy interpretation and people-management guidance.
• Monitor performance and identify risks to improve outcomes.
• Engage with shared service providers to ensure service standards.
• Lead projects and continuous improvement initiatives.

Skills

HR leadership

People management

Performance management

Stakeholder engagement

Education

Bachelor’s degree in HR/Business

Tools

HRIS

Job description

Australian Department of Veterans' Affairs in Melbourne seeks an EL1 Assistant Director to lead and manage the HR Connect front-door advisory service, delivering timely, customer-centric HR support across the department.

You will oversee service delivery outcomes, team performance, and capability development while aligning with workforce strategy, policies, and governance requirements.