HR & Compliance Administrator with CRM & Quality Focus

Ameya Care Support Services; Cairns Regional; On-site; AUD 55,000 - 70,000; Full time

Job summary

Ameya Care Support Services in Australia seeks an Administration Officer to manage recruitment, HR administration, CRM support, and compliance oversight. You will coordinate end-to-end hiring, maintain employee records, and assist in audits and quality initiatives.

You will work with HR, QA, and IT teams to ensure policies are current and data is accurate, enabling effective service delivery and continuous improvement.

Qualifications

• Experience in HR, QA, compliance or similar administration role.
• Recruitment, onboarding, employee records management experience.
• Experience with CRM systems and database management.
• Excellent organisational skills with strong attention to detail.
• Ability to interpret policies and legislative requirements.
• Strong written and verbal communication.
• Ability to manage multiple priorities and meet deadlines.
• Current Driver's Licence and working rights in Australia.

Responsibilities

• Coordinate end-to-end recruitment activities, including advertising, screening, interviewing, reference checks, and onboarding.
• Prepare employment offers, contracts, and associated documentation.
• Maintain employee records and HR documentation.
• Support onboarding, induction, probation reviews, and offboarding processes.
• Assist managers with recruitment and workforce-related enquiries.
• Ensure HR policies remain current and compliant with legislation.
• Prepare HR reports and workforce metrics.
• Support quality and compliance systems and CRM maintenance.
• Assist in audits and continuous improvement initiatives.
• Maintain quality registers, policies, and procedures.
• Support CRM data management and reporting.

Skills

Recruitment coordination

HR administration

CRM experience

Organisational skills

Policy interpretation

Communication

Multitasking

MS Office Suite

Tools

Microsoft Office

Database management

Job description

Ameya Care Support Services in Australia seeks an Administration Officer to manage recruitment, HR administration, CRM support, and compliance oversight. You will coordinate end-to-end hiring, maintain employee records, and assist in audits and quality initiatives.

You will work with HR, QA, and IT teams to ensure policies are current and data is accurate, enabling effective service delivery and continuous improvement.