HR Business Partner

Majestic Hotels & Apartments; Adelaide; On-site; AUD 85,000 - 120,000; Full time

Job summary

Majestic Hotels & Apartments in Adelaide is seeking a practical, hands-on HR Business Partner to provide expert guidance to operational leaders across six properties. You will report to the General Manager and help shape practical, compliant people practices across the business.

This senior HR role emphasizes employee relations, performance management, award interpretation, and coaching of managers. A support team includes a People & Culture Coordinator handling onboarding, records and WHS

Qualifications

• Generalist HR foundation with employee relations experience.
• Ability to interpret the Hospitality Industry (General) Award and Fair Work legislation.
• Experience in fast-paced or hospitality environments is valued.
• Ability to coach managers and guide through performance and disciplinary matters.

Responsibilities

• Provide practical advice and support to managers on employee relations and workplace matters.
• Coach leaders through performance management, difficult conversations and disciplinary processes.
• Provide accurate guidance on the Hospitality Industry (General) Award and employment obligations.
• Manage employee relations matters with escalation for complex or high-risk issues.
• Support probationary reviews, development and performance improvement.
• Collaborate with Payroll and operational managers on Award compliance and conditions.
• Provide leadership to the People & Culture Coordinator.
• Support recruitment, engagement, L&D, and other generalist HR activities.
• Improve HR processes and ensure consistent people practices across the business.

Skills

HR generalist

Employee relations

Coaching managers

Award interpretation

Employment legislation

People management

Communication

Education

Bachelor's degree in HR or related field

Job description

Love the hands-on side of HR? Enjoy coaching managers and working through real people challenges?

Majestic Hotels & Apartments is seeking a practical, approachable and confident HR Business Partner to join our team.

This is an opportunity for an experienced HR Advisor or emerging HR Business Partner who enjoys working closely with operational managers, providing sound workplace relations advice and helping leaders confidently manage their teams.

We’re looking for someone with a strong foundation in generalist HR and employee relations who enjoys the variety and challenges of a hands-on operational environment.

Experience in hospitality, tourism, retail or another fast-paced, operational environment would be highly regarded. More importantly, you'll understand the realities of supporting frontline teams, have confidence in interpreting Modern Awards, enjoy working with operational managers and apply employment legislation in a practical business environment.

About Us

Majestic Hotels & Apartments is a proudly South Australian hospitality group, offering a range of hotel and apartment accommodation across Adelaide and regional South Australia.

With a diverse team working across front office, housekeeping, food and beverage, maintenance and administration, our people are central to delivering quality experiences for our guests.

We are looking for someone who can support our managers and employees with practical, responsive and professional HR advice.

About the Role

Reporting to the General Manager, you will work closely with operational leaders across our properties, providing advice and guidance on a broad range of people matters.

This is a hands-on generalist role with a strong emphasis on employee relations, performance management, Award interpretation and coaching managers.

As the senior HR professional within the business, you will take responsibility for the delivery of our HR function, working closely with the Group General Manager and team leaders. You'll be supported by a People & Culture Coordinator who manages HR administration and systems, including onboarding/offboarding, employee records and WHS coordination.

What You'll Be Doing

Providing practical advice and support to managers on employee relations and workplace matters.

Coaching leaders through performance management, difficult conversations, disciplinary processes and employee concerns.

Providing accurate advice on the Hospitality Industry (General) Award, Fair Work legislation and employment obligations.

Managing employee relations matters, including workplace investigations, grievances and the resolution of employee issues, with appropriate escalation of complex or high-risk matters.

Supporting managers with probationary reviews, employee development and performance improvement.

Working collaboratively with Payroll and operational managers on Award compliance and employment conditions.

Providing guidance and leadership to the People & Culture Coordinator.

Supporting recruitment, employee engagement, learning and development, and other generalist HR activities.

Helping to improve HR processes and ensuring consistent people practices across the business.

About You

We're looking for someone who is confident in their HR knowledge, enjoys working with people and is comfortable getting involved in the day-to-day challenges of a busy hospitality business.

Ideally, you'll bring:

Experience in a generalist HR, HR Advisor or employee relations role.

A sound understanding of the Fair Work Act and National Employment Standards.

Confidence interpreting employment conditions and providing sound and practical workplace relations advice.

Demonstrated experience independently managing employee relations matters, including performance management, disciplinary matters and employee grievances.

The ability to coach managers and guide them through challenging employee situations.

Strong relationship-building and communication skills.

The ability to balance the needs of employees with the operational requirements of the business.

A proactive, organised and solutions-focused approach.

You’ll have the opportunity to work across a diverse hospitality business spanning six properties, partnering directly with operational leaders and senior management.

This is a varied, hands-on role where you can make a genuine contribution to how we support our employees, develop our managers and continually improve our people practices.

As the senior HR professional within the business, you’ll have access to established external industrial relations, HR and legal advisory support when specialist guidance is required.

You’ll join an established South Australian hospitality group with a direct line to the Group General Manager and the opportunity to make an impact.

Interested?

We welcome applications from HR professionals in other industries who have transferable skills and the ability to quickly learn a new Award.

John Culshaw founded the company 28 years ago and now incorporates five properties across South Australia including a restaurant and function space at the Majestic Roof Garden Hotel. During that time Majestic Hotels have won numerous awards with the most recent being Trivago's Best Adelaide Hotel 2014 (Roof Garden Hotel) based on guest feedback from over 160 websites globally and a medal at the South Australian Tourism Awards 2014 for Unique Accommodation (Minima Hotel).

Source: This is an extract from the company's own website