HR Assistant

Mayday Recruitment; Sydney; Hybrid; AUD 50,000 - 75,000; Full time

Benefits offered by this job

Hybrid work

6-month contract

ASAP start

Job summary

Mayday Recruitment partners with a global retail brand to hire an HR Support professional for a 6-month contract, with potential extension. This role sits in a busy HR team during a peak period, focusing on Employee Relations and case management.

You’ll handle day-to-day HR queries, support ER investigations, draft letters, and assist managers across a high-volume environment. Hybrid work with three days in the office and a collaborative team culture.

Qualifications

• Experience in HR/Employee Relations (ER) support or HR advisory roles.
• Exposure to ER investigations and ideally running investigations.
• Comfort with sensitive employee matters and high-volume environments.
• Clear written communication and attention to detail.
• Experience in retail or fast-paced environments is a plus.

Responsibilities

• Support HR team across a varied HR & ER caseload.
• Assist with ER investigations and draft investigation documents.
• Prepare letters and meeting notices; draft investigation outcomes.
• Respond to employee grievances and support managers on ER matters.
• Provide broader HR support in a busy, high-volume setting.

Skills

HR Experience

ER investigations

Workday experience

Award interpretation

Retail environment

Stakeholder management

Education

Bachelor's degree in HR/IR

Tools

Workday

Job description

Ready to take your HR career to the next level in a fast-paced retail environment?

MAYDAY Recruitment is partnering with a well-known global retail brand to find an HR Support professional to join their team on an initial 6-month contract, with a strong possibility of extension.

This is a fantastic opportunity to join a busy and supportive HR team during a key peak period, gaining hands-on exposure across a broad range of HR functions, with a strong focus on Employee Relations and case management. You’ll be involved in everything from day-to-day HR support and employee queries through to ER matters, investigations, grievances and supporting managers, giving you the opportunity to build your HR experience in a large, fast-paced organisation.

What’s in it for you?

• 6-month contract with a strong likelihood of extension


• ASAP start – don’t wait around for your next opportunity


• Mascot location with gorgeous, modern HQ offices


• Hybrid working – 3 days in the office


• Warm, supportive and collaborative team environment


• Join a large, well-known global retail business


• WHV holders welcome to apply

What you'll be doing

No two days will look exactly the same. You’ll play a key role in supporting the HR team across a varied HR & ER caseload, including:

• Reviewing and drafting Records of Discussion


• Supporting and conducting ER investigations


• Preparing investigation scripts and meeting notification letters


• Drafting investigation outcome letters


• Responding to employee grievances


• Supporting managers through lower-level ER matters


• Assisting with time & attendance, abandonment, conduct and inappropriate behaviour cases


• Providing broader HR support across a busy and high-volume environment

What we're looking for

We're looking for someone who:

• Has previous experience in HR, HR Advisory or Employee Relations support


• Has some exposure to ER investigations and ideally has run investigations


• Is confident dealing with sensitive and sometimes challenging employee matters


• Has excellent written communication and attention to detail


• Can work confidently in a fast-paced, high volume environment


• Has Workday experience – highly regarded


• Has experience with Award interpretation – ideal


• Comes from a retail or similarly fast-paced environment – a bonus

Why this role?

If you're looking to build your ER experience, get exposure to a large-scale retail HR function and work alongside an experienced HR team, this could be a fantastic next step.

This role is moving quickly and we're keen to speak with candidates who are available to start ASAP.