HR Administrator

Randstad; Sydney; On-site; AUD 45,000 - 60,000; Full time

Job summary

Randstad is seeking an HR Administrator for a 4-month temporary placement in Sydney to support managers and team members through sensitive workplace matters during a peak Christmas period. You will handle onboarding, contracts, and routine HR tasks with empathy in a busy retail environment.

This role emphasizes confidentiality, clear communication, and a warm, client-focused approach while partnering with store managers to navigate attendance, conduct, and employee relations.

Qualifications

• Exceptional written and verbal skills with a sensitive, confidential approach.
• Ability to manage multiple stakeholders with tact and care.
• Experience drafting HR/ER correspondence and handling disciplinary communications.

Responsibilities

• Maintain employee records, manage HR inbox queries, and update internal databases with accuracy.
• Process onboarding paperwork, draft employment contracts, and assist with new hire orientation setups.
• Prepare and review records of discussions, investigation scripts, and meeting notifications with care.
• Respond to general associate inquiries and grievances confidentially and empathetically.
• Guide managers through lower-level ER conversations (time and attendance, conduct) with patience.
• Coordinate formal meetings, log HR tickets, and support HR administration during peak periods.

Job description

About Us
Join a global retail leader driven by a strong, supportive, and inclusive culture. In their HR Shared Services team, they take care of their business by nurturing their people and fostering fair, empathetic, and respectful workplace practices.

The Role

As an HR Administrator, you will focus on supporting managers and team members through sensitive workplace matters. To help them handle their peak seasonal workload during the busy Christmas period, they are offering a 4-month temporary placement. You'll bring clarity, deep empathy, and genuine care to employee relations processes, ensuring fair outcomes and a warm, supportive experience for everyone involved.

Key Responsibilities

• Maintain employee records, manage HR inbox queries, and update internal databases with accuracy.
• Process onboarding paperwork, draft employment contracts, and assist with new hire orientation setups.
• Warmly prepare and review key records of discussions, investigation scripts, meeting notification letters, and gentle outcome letters.
• Compassionately respond to general associate inquiries and grievances, ensuring concerns are handled confidentially and with heart.
• Partner with managers to guide them through lower-level ER conversations (time and attendance, conduct) with patience and understanding.
• Coordinate formal meetings, log HR tickets, assist with general HR administration, and provide hands‑on support to their retail stores during the Christmas rush.

What We're Looking For

• Exceptional written and verbal skills with a natural intuition for handling sensitive, confidential conversations with tact and care.
• A supportive, nurturing team player who brings calm, warmth, and high attention to detail under pressure.
• Background drafting gentle yet clear formal HR/ER correspondence and guiding basic disciplinary discussions.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.