HR Administrator - Onboarding Support

Ozcare; City of Brisbane; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

5 weeks annual leave

Annual leave loading

Free onsite parking

Work from home 1 day/week

Uniform and laundry allowance

NFP salary packaging up to $15,900

Progressive team environment

Job summary

Ozcare is seeking an HR Support professional to join our HR Operational services in Queensland. You will be the first point of contact for onboarding and HR administration, assisting with new employee onboarding, documentation, and policy compliance.

Responsibilities include coordinating onboarding checks, supporting day-one readiness for new hires, maintaining records, and handling HR inquiries. This role offers entry-level exposure to HR across the employee lifecycle.

Qualifications

• Certificate IV in Business or Administration (or demonstrated equivalent experience).
• Strong administration, written and communication skills with excellent attention to detail.
• Computer literacy with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook and SharePoint.
• Well-developed time management, with ability to adapt to changing priorities.
• Ability to work independently and as part of a team.
• Previous HR Administrator experience desirable.

Responsibilities

• Monitor onboarding processes for new employees, including compliance checks and new starter onboarding forms.
• Provide assistance and information to managers to ensure day one readiness for new employees.
• Prepare and maintain documentation supporting the employee lifecycle and corresponding communications.
• Collaborate with recruitment, managers, and external customers to provide HR support.
• Maintain employee data and documentation to ensure policy compliance.
• Finalize employee records in the Payroll system as part of a streamlined recruitment process.
• Handle inbound and outbound inquiries via HR email and other systems.
• Provide first line advice on enterprise agreement applications and HR queries.

Skills

Customer service

Interpersonal skills

Time management

Discretion

Communication

Education

Certificate IV in Business or Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Outlook

SharePoint

Job description

Ozcare has an exciting opportunity to join a growing team offering administration and onboarding support as part of our HR Operational services across Queensland.

Your Role

As part of the HR Support team you will act as a first point of contact offering a wide range of services including but not limited to supporting the onboarding processes for new employees, general HR administration and other HR support services.

Your tasks will include:

• Monitor onboarding processes for new employees including managing compliance checks and new starter onboarding forms
• Providing assistance and information to managers to ensure day one readiness for new employees
• Preparation and maintenance of documentation and information which supports the full employee lifecycle and providing effective and accurate correspondence that relates to this process
• Working closely with various stakeholders included the centralized recruitment team, internal managers, and external customers to provide HR support and operational services
• Maintenance of employee data and documentation to ensure compliance in line with policies and procedures
• Finalise employee records within our Payroll system as part of a streamlined recruitment process
• Processing inbound and outbound enquires using a range of business systems including the management of the HR email inbox
• Provide first line advice on enterprise agreement application, and general HR queries and support services to our employees and managers

Your Attributes:

We're looking for a person who has proven interpersonal and relationship management skills. With that, you will have:

• A demonstrated high standard of customer service skills for a positive representation of the Ozcare brand and business operations
• The willingness and ability to learn all functions of HR and operational support as we continue to grow and improve our services to the business
• Demonstrated a high standard of personal and professional behaviour consistent with Ozcare's values of Respect, Integrity, Compassion and Empathy
• Strong interpersonal skills and the ability to successfully manage a range of relationships
• Confidence in decision making in a fast paced environment

Role Requirements

As part of the HR Support team, you will have strong administrative and organisational skills. This role offers an excellent entry point into Human Resources, offering hands‑on experience across a variety of HR services including onboarding, contract generation, compliance, and employee support.

To be successful in this role, you will require:

• A certificate IV in Business or Administration (or demonstrated equivalent experience)
• Strong administration, written and communication skills with excellent attention to detail
• A demonstrated high level of computer literacy with Microsoft Office Suite including Microsoft Word, Excel, PowerPoint, Outlook and SharePoint
• Well‑developed time management skills, including the ability to effectively adapt to changing priorities
• The ability to work independently and as part of a team
• The ability to effectively handle confidential information with discretionPrevious experience in a HR Administrator role is desirable

Please note a Current National Police Check is required prior to commencement for this role.

How you'll benefit

You will become a part of the Ozcare family, and in addition to the training and support that you would expect, you will also receive:

• 5 weeks annual leave as standard
• Annual leave loading
• Free onsite parking
• The ability to work from home one day each week
• Uniform and laundry allowance
• Up to $15,900 NFP salary packaging available, allowing you to pay less tax
• The opportunity to be part of a progressive team environment with like minded employees

Welcoming All

We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply