Housing Programs Assistant — Frontline Tenant Support

Churches Of Christ; Brisbane; On-site; AUD 46,000 - 66,000; Full time

Benefits offered by this job

5 weeks annual leave

Salary packaging up to $18,549 tax‑fee

Job summary

Churches of Christ is seeking a compassionate and organised Assistant Housing Officer to join our Housing Programs team at Slacks Creek. This 12-month fixed-term parental leave contract covers tenancy and property management support, with a Monday–Friday schedule and client-facing duties.

You will respond to tenant enquiries, assist with eligibility assessments, conduct property inspections, coordinate maintenance, and help maintain records.

Qualifications

• Experience in housing, community services or a similar sector
• Strong customer service and communication skills
• Excellent organisational and administrative abilities
• Intermediate Microsoft Office skills
• A genuine commitment to supporting vulnerable people and communities

Responsibilities

• Responding to tenant, property and housing enquiries
• Conducting client interviews and eligibility assessments
• Assisting with property inspections and condition reports
• Coordinating maintenance requests and tenancy matters
• Maintaining accurate tenant and property records
• Supporting community engagement initiatives and tenant events
• Providing administrative support to Housing Officers

Skills

Customer service

Communication skills

Organisational skills

Interpersonal skills

Education

Certificate IV in Social Housing (or equivalent)

Tools

Microsoft Office

Job description

Churches of Christ is seeking a compassionate and organised Assistant Housing Officer to join our Housing Programs team at Slacks Creek. This 12-month fixed-term parental leave contract covers tenancy and property management support, with a Monday–Friday schedule and client-facing duties.

You will respond to tenant enquiries, assist with eligibility assessments, conduct property inspections, coordinate maintenance, and help maintain records.