Housekeeping Teamleader (Full Time) - InterContinental Perth

IHG; Perth; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Free meals

Uniform provided

Birthday leave

Parental leave

Wellness days

Car parking discounts

Colleague discounts

Job summary

IHG is seeking a Housekeeping Teamleader to support our Executive Housekeeper and uphold our reputation for memorable guest experiences. The role focuses on supervising daily operations, inspections, onboarding, and inter-department coordination to drive service quality.

Ideal candidates will have at least 12 months in hotel or commercial cleaning, leadership experience, and strong English communication with exceptional attention to detail.

Qualifications

• Minimum 12 months experience in a hotel or commercial cleaning environment.
• Experience leading or supervising others is highly regarded.
• Confident verbal communication skills in English with excellent attention to detail.
• Strong organisational skills with ability to prioritise workflow and workload.
• Role is physical; you’ll be on your feet most of the day and may lift up to 23 kg.

Responsibilities

• Supervising daily housekeeping operations, planning and assigning work.
• Carrying out room inspections and following up on improvements with team members.
• Assisting with onboarding and training of new housekeeping colleagues.
• Communicating with Executive Housekeeper about tools and equipment needs.
• Promoting teamwork and quality service across departments.
• Assisting with deep cleaning and high-volume periods as needed.
• Performing housekeeping duties including bed making, vacuuming and cleaning guest suites.

Skills

Team leadership

English communication

Organizational skills

Attention to detail

Physical fitness

Job description

What is the job?

Do you have energy & exceptional standards? We’re searching for a Housekeeping Teamleader to work alongside our Executive Housekeeper to ensure all aspects of housekeeping are befitting of our reputation for delivering genuinely memorable experiences to our guests. Your day to day:

• Supervising daily operations, including planning and assigning work to others.

• Carrying out “room checks” inspections and following-up concerns directly with the relevant team member regarding areas of improvement.

• Assisting with the onboarding and training of new housekeeping colleagues.

• Communicating to the Executive Housekeeper if we don't have the appropriate tools and equipment to carry out jobs and duties.

• Promoting teamwork and quality service through daily communication and coordination with other departments.

• Assisting with projects such as deep cleaning and/ or assist housekeeping operations during high volume periods.

• Performing any housekeeping duty as necessary, including making beds, as well as vacuuming and cleaning guest suites to ensure we “work better together” and guest satisfaction.

What we need from you

• Minimum 12 months experience in a hotel or 12 months experience in a commercial cleaning environment

• Experience leading or supervising others is highly regarded

• Confident verbal communication skills in English and an excellent attention to detail

• Strong organisational skills and ability to prioritise workflow and workload

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.

• Strength – with occasional lifting of items up to 23 kilograms and or push/pulling heavy objects.

• You will need to bend and kneel to complete regular tasks.

• Flexibility to work allocated shifts ranging from AM to PM, across a 7-day rotating roster – including during the weekends and public holidays

• Unlimited and unrestricted working rights for Australia. Given this is an ongoing full time role, we cannot accept candidates who have working hour limitations (eg student visa) or candidates who need to gain a visa for working in Australia.

What you can expect from us

You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey

• Free duty meal daily from staff canteen

• Laundered uniform supplied

• Paid birthday leave - hip hip hooray!

• Paid parental leave

• Proactive paid wellness and mental health days

• Discounted CBD carparking access

• Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage

• A massive colleague discounts platform for all your favourite brands and retailers

• Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.