Housekeeping Supervisor — Lead Team & Guest Comfort

G'day Group; Talofa; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay rates

Discounted accommodation at G’day Park

Discounts with G’day Rewards Partners

Service recognition awards

Employee Assistance Program

Internal promotions and opportunities

Job summary

G’day Group is seeking a Housekeeping Supervisor to lead daily operations across our property portfolio. You will supervise housekeeping staff, inspect rooms and public areas, and train teams to uphold high cleanliness and presentation standards.

The successful candidate will bring strong leadership, meticulous attention to detail, and solid knowledge of cleaning techniques, equipment, and safety. A current driver’s license and RMS experience are advantageous.

Qualifications

• Previous experience in a Housekeeping Supervisor role
• Strong knowledge of cleaning techniques, equipment and safety standards
• Excellent leadership, communication, and organizational skills
• Ability to work independently and make decisions based on priorities and guest needs
• Proficient in Microsoft Office and housekeeping management software
• Current valid driver’s license
• Experience with RMS is a plus

Responsibilities

• Supervise and coordinate the daily activities of the housekeeping staff.
• Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and presentation standards.
• Train and support the housekeeping team, fostering a positive team culture.
• Manage housekeeping supplies and inventory, ensuring areas are stocked.
• Collaborate with other departments to ensure smooth operations and guest satisfaction.
• Ensure compliance with health and safety regulations and company policies.

Skills

Leadership

Attention to detail

Communication

Organizational skills

Independent decision making

Microsoft Office

Housekeeping management software

Driver's license

RMS experience

Tools

RMS

Housekeeping management software

Job description

G’day Group is seeking a Housekeeping Supervisor to lead daily operations across our property portfolio. You will supervise housekeeping staff, inspect rooms and public areas, and train teams to uphold high cleanliness and presentation standards.

The successful candidate will bring strong leadership, meticulous attention to detail, and solid knowledge of cleaning techniques, equipment, and safety. A current driver’s license and RMS experience are advantageous.