Housekeeping Supervisor — Lead Rooms & Service Excellence

Journey Beyond; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Journey Beyond Group discounts

Career progression opportunities

Employee Assistance Program

Accommodation & F&B discounts

Job summary

Journey Beyond's Monarto Safari Resort is seeking a hands-on Housekeeping Supervisor to oversee daily housekeeping operations and uphold service standards. This role offers a clear path to lead a team and ensure guest rooms meet our high presentation requirements.

You will manage room turnover, inspections, setup for arrivals, and support the team in the absence of the Housekeeping Manager, collaborating with other hotel departments to deliver exceptional guest experiences.

Qualifications

• Must have previous housekeeping experience and strong communication and leadership skills.
• Sharp eye for detail and quality of presentation.
• Ability to operate calmly under time pressure.

Responsibilities

• Room allocations and inspections.
• Full turnover of guest rooms including bed, bathrooms and general cleaning duties.
• Set up of guest rooms for arrival.
• Support the team in housekeeping activities in absence of the Housekeeping Manager.
• Communicate effectively with other hotel departments.

Skills

Attention to detail

Leadership

Communication

Time management

Job description

Journey Beyond's Monarto Safari Resort is seeking a hands-on Housekeeping Supervisor to oversee daily housekeeping operations and uphold service standards. This role offers a clear path to lead a team and ensure guest rooms meet our high presentation requirements.

You will manage room turnover, inspections, setup for arrivals, and support the team in the absence of the Housekeeping Manager, collaborating with other hotel departments to deliver exceptional guest experiences.