Housekeeping Supervisor: Lead & Elevate Guest Experience

Village Roadshow Ltd; Gold Coast City; On-site; AUD 40,000 - 61,000; Part time

Benefits offered by this job

Unlimited park access

Family passes

Food & retail discounts

Employee app discounts

Team events and recognition

Wellbeing support and EAP

Training and development

Job summary

Sea World Resort, part of Village Roadshow Theme Parks, is seeking a Housekeeping Supervisor to lead the housekeeping team at our Gold Coast resort. This part-time role involves overseeing room cleaning, public areas, rostering, training, and cross-department coordination to ensure an exceptional guest experience.

Ideal candidates have hotel housekeeping experience, sharp attention to detail, and a professional, guest-focused demeanor.

Qualifications

• Experience in a busy hotel environment delivering guest service excellence.
• Detail-oriented with strong organizational skills.
• Physically active and energetic to meet daily housekeeping duties.
• Professional appearance and strong communication.

Responsibilities

• Oversee the delegation and inspection of room cleaning and public area upkeep.
• Manage rosters, supplies, and laundry operations.
• Train and inspire team members; support growth.
• Coordinate with other departments to deliver seamless service and exceed guest expectations.
• Maintain accurate records and performance reviews.

Skills

Detail orientation

Organisational skills

Guest service excellence

Professional appearance

People management

Job description

Sea World Resort, part of Village Roadshow Theme Parks, is seeking a Housekeeping Supervisor to lead the housekeeping team at our Gold Coast resort. This part-time role involves overseeing room cleaning, public areas, rostering, training, and cross-department coordination to ensure an exceptional guest experience.

Ideal candidates have hotel housekeeping experience, sharp attention to detail, and a professional, guest-focused demeanor.