Housekeeping Supervisor

Village Roadshow Ltd; Gold Coast City; On-site; AUD 40,000 - 61,000; Part time

Benefits offered by this job

Unlimited park access

Family passes

Food & retail discounts

Employee app discounts

Team events and recognition

Wellbeing support and EAP

Training and development

Job summary

Sea World Resort, part of Village Roadshow Theme Parks, is seeking a Housekeeping Supervisor to lead the housekeeping team at our Gold Coast resort. This part-time role involves overseeing room cleaning, public areas, rostering, training, and cross-department coordination to ensure an exceptional guest experience.

Ideal candidates have hotel housekeeping experience, sharp attention to detail, and a professional, guest-focused demeanor.

Qualifications

• Experience in a busy hotel environment delivering guest service excellence.
• Detail-oriented with strong organizational skills.
• Physically active and energetic to meet daily housekeeping duties.
• Professional appearance and strong communication.

Responsibilities

• Oversee the delegation and inspection of room cleaning and public area upkeep.
• Manage rosters, supplies, and laundry operations.
• Train and inspire team members; support growth.
• Coordinate with other departments to deliver seamless service and exceed guest expectations.
• Maintain accurate records and performance reviews.

Skills

Detail orientation

Organisational skills

Guest service excellence

Professional appearance

People management

Job description

**Housekeeping Supervisor****Part Time - $29.45 p/hr Mon-Fri | $36.81 p/hr Sat | $44.18 p/hr Sun****(Adult HIGA rates, jnr rates may apply)****Sea World Resort, Main Beach**Explore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks! Our company comprises of Warner Bros. Movie World, Wet ’n’ Wild, Paradise Country, Australian Outback Spectacular, Village Roadshow Studios, Topgolf, Sea World and Sea World Resort.Imagine a workplace where adventure meets opportunity—where you’re not just part of the team but part of the fun!At Australia’s only Theme Park Resort Sea World Resort, we offer more than a job; we offer experiences you won’t find anywhere else. From unlimited free entry to thrilling parks to special team events and insider discounts, a career with us means daily excitement and unique perks that will keep you smiling.**Unbeatable Perks:**• Unlimited Free Access to our incredible theme parks!• Complimentary Passes for friends and family to join in on the fun.• Food & Retail Discounts on everything from dining to exclusive animal encounters.• Village Employee Benefits App featuring discounts at over 65 top retailers.• Exclusive Team Events and recognition awards that celebrate you.• Reward Incentives with amazing prizes up for grabs.• On-Site Wellbeing Team and 24/7 EAP support for a healthy work-life balance.• Professional Development Opportunities with training designed to grow your skills and career!Are you ready to take your career to the next level? We are searching for a passionate and driven individual to join our Housekeeping team as a Housekeeping Supervisor.In this pivotal role, you’ll work alongside the Housekeeping Manager to lead, inspire, and ensure every corner of our resort shines. Your efforts will play a key role in delivering the ultimate guest experience, turning every stay into a cherished memory.**What You’ll Do:**• Lead the way: Oversee the delegation and inspection of room cleaning and public area upkeep.• Stay organized: Manage rosters, supplies, and laundry operations with precision.• Train and inspire: Implement training programs and support team growth.• Keep it smooth: Coordinate with other departments to deliver seamless service and exceed guest expectations.• Handle the details: Maintain accurate records, from lost property logs to performance reviews.• Empower the team: Organize meetings, plan resources, and recruit top talent to keep the Housekeeping team thriving.**What You Bring to the Role:**• Proven experience in a busy hotel environment – you know what it takes to deliver excellence.• An eagle eye for detail and a knack for staying organized, even in fast-paced settings.• Physical stamina – this role keeps you active, so bring your energy!• A polished appearance paired with exceptional guest service skills.• A track record of success in people management and team development.• Availability to work on weekends and school holidays – we’re here to make every guest’s stay amazing!Ready to bring your passion and expertise to our world-class resort? Apply now and start your journey with Sea World Resort!Village Roadshow Theme Parks are committed to creating an inclusive workplace where everyone feels valued and respected. We encourage candidates of all backgrounds, abilities, and experiences to apply.