Hotel Housekeeping Supervisor – Lead, Elevate Guest Rooms

InterContinental Hotels Group; Hobart; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Free staff meal on shift

Uniform provided and laundered

F&B discounts

Birthday leave

Enhanced parental leave

Employee discounts across IHG

Lifestyle platform discounts

Mentoring and coaching opportunities

Transfer of leave entitlements

Job summary

InterContinental Hotels Group is seeking a motivated, hands-on full-time Housekeeping Supervisor at Crowne Plaza Hobart. Lead daily operations, maintain high standards, and coach team members to ensure timely room readiness and guest satisfaction.

You will oversee housekeeping activities, coordinate with Front Office and Engineering, and uphold safety and quality across guest rooms and public areas. Based in Hobart with a dynamic shift pattern and opportunities for career growth.

Qualifications

• Previous hotel or accommodation housekeeping experience.
• Supervisory or senior room attendant experience or demonstrated leadership capability.
• Strong attention to detail, organisation and communication skills.
• Confidence allocating duties, inspecting rooms and coaching colleagues.
• An understanding of safe housekeeping practices.
• Basic computer skills and the ability to learn hotel systems.
• Flexibility across a rotating seven-day roster, including early mornings, weekends and public holidays.
• The ability to safely perform the physical requirements of the role.
• Based in Hobart or already planning to relocate.

Responsibilities

• Lead daily briefings, allocate duties, monitor progress, and coach colleagues to support productivity and timely room readiness.
• Inspect guest rooms, suites and public areas, working with Front Office and Engineering to resolve room discrepancies, maintenance, VIP requirements, guest requests and maintain hotel & IHG standards.
• Provide hands-on support when required, reinforce safe work practices, and help manage linen, supplies, equipment, lost property and keys responsibly.

Skills

Housekeeping experience

Supervisory experience

Attention to detail

Communication skills

Computer literacy

Roster flexibility

Physical stamina

Based in Hobart

Job description

InterContinental Hotels Group is seeking a motivated, hands-on full-time Housekeeping Supervisor at Crowne Plaza Hobart. Lead daily operations, maintain high standards, and coach team members to ensure timely room readiness and guest satisfaction.

You will oversee housekeeping activities, coordinate with Front Office and Engineering, and uphold safety and quality across guest rooms and public areas. Based in Hobart with a dynamic shift pattern and opportunities for career growth.